hunter2000 Posted December 9, 2020 Report Share Posted December 9, 2020 I purchased Thermaltake Toughpower DPS G RGB 1500W Digital 80+ Titanium and after it was installed, the device was not recognized by the USB cable and on this basis it is not possible to take advantage of the additional features of this device Quote Link to comment Share on other sites More sharing options...
JeffWu Posted December 10, 2020 Report Share Posted December 10, 2020 Hi sir Please make sure the USB cable connect to your motherboard. Thank you. Quote Link to comment Share on other sites More sharing options...
hunter2000 Posted December 12, 2020 Author Report Share Posted December 12, 2020 am 100% sure, given that another cable has been tried 5 times and it did not work I tried and am still trying but it didn't work Quote Link to comment Share on other sites More sharing options...
JSomaini Posted May 14 Report Share Posted May 14 I'm having the exact same problem. It looks like the driver isn't loading right as device manager is showing it connected but "device descriptor request failed" (code: 43). Is there a fix for this? (also, running the latest and greatest TT DPS G app, downloaded it today) Quote Link to comment Share on other sites More sharing options...
CJDoor Posted August 19 Report Share Posted August 19 I'm having exatly the same problem too? Can you help please? Quote Link to comment Share on other sites More sharing options...
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