Qibla Posted December 13, 2020 Report Share Posted December 13, 2020 I've had non stop issues with this software. So far I've dealt with: - Instant crashing so it doesn't run at all. - Not detecting an entire controller - Only detecting 1 fan on a controller - Lighting pattern getting out of sync after a while. I know it's not due to an incorrect installation because for brief periods of time software actually does do what it's advertised to do. But you don't have to wait long for it to #### up again. It just isn't worth my time to deal with this. I paid a premium for these fans for the RGB, but they just don't work. Quote Link to comment Share on other sites More sharing options...
DavidB89 Posted December 13, 2020 Report Share Posted December 13, 2020 Exact same case here on a X570 MSI mobo .. I spent so many hours ... i'm so mad actually please GUYS HELPS US FIXING IT FOR REAL Quote Link to comment Share on other sites More sharing options...
Qibla Posted December 14, 2020 Author Report Share Posted December 14, 2020 I have the MSI X570 Tomahawk. I don't think I'll be buying any thermaltake hardware again seeing how bad this experience has been. I"ve had Thermaltake case, power supply, even mouse pad for years, but this has been so garbage I'm completely put off the brand. Quote Link to comment Share on other sites More sharing options...
DavidB89 Posted December 15, 2020 Report Share Posted December 15, 2020 Same mobo here, i used to love the brand and i'm pretty sure they will help us to fix it, we just have to be patient, i will wait 3 mores weeks and i still cant fix it i will send them back .. sad story if it end like that but i'm still hoppin Quote Link to comment Share on other sites More sharing options...
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