TheCoachStone Posted May 5, 2021 Report Share Posted May 5, 2021 I have set up my View 51 case and everything seems in order except that my case fans will not light up. I am not using a compatible MB, so I am trying to use the reset switch method. It is hooked up and I have held it for 3-10 seconds, but the fans will just not light up. What am I missing? Quote Link to comment Share on other sites More sharing options...
TT James Posted May 6, 2021 Report Share Posted May 6, 2021 3 hours ago, TheCoachStone said: I have set up my View 51 case and everything seems in order except that my case fans will not light up. I am not using a compatible MB, so I am trying to use the reset switch method. It is hooked up and I have held it for 3-10 seconds, but the fans will just not light up. What am I missing? Hello Could you shoot a short video of your system? and also, take some pics for the control board , so that I could check how you connect the cables. thanks Quote Link to comment Share on other sites More sharing options...
TheCoachStone Posted May 6, 2021 Author Report Share Posted May 6, 2021 17 hours ago, TT James said: Hello Could you shoot a short video of your system? and also, take some pics for the control board , so that I could check how you connect the cables. thanks Quote Link to comment Share on other sites More sharing options...
TheCoachStone Posted May 10, 2021 Author Report Share Posted May 10, 2021 Anyone? Quote Link to comment Share on other sites More sharing options...
FUCHI Posted May 13, 2021 Report Share Posted May 13, 2021 Re-check all connections - especially the power at the SATA end (wire connected to 'COM') Each fan and RGB circuit is hooked up to the same wire so if the fans spin and (have power ), either you need to cycle through the RGB modes using the reset switch or touching a metal object against the two pins that the reset wire is connected to (to see if the switch is working) OR that the RGB isn't set to off. Are you able to connect the black M/B-IN connector (top of board as shown in pic) to your motherboard (3-PIN header / 5V Only!)? If none of the above works then you may have a shorted out controller board Quote Link to comment Share on other sites More sharing options...
TheCoachStone Posted May 14, 2021 Author Report Share Posted May 14, 2021 (edited) On 5/13/2021 at 10:32 AM, FUCHI said: Re-check all connections - especially the power at the SATA end (wire connected to 'COM') Each fan and RGB circuit is hooked up to the same wire so if the fans spin and (have power ), either you need to cycle through the RGB modes using the reset switch or touching a metal object against the two pins that the reset wire is connected to (to see if the switch is working) OR that the RGB isn't set to off. Are you able to connect the black M/B-IN connector (top of board as shown in pic) to your motherboard (3-PIN header / 5V Only!)? If none of the above works then you may have a shorted out controller board All the connections are solid. I used a multi meter and I'm getting voltage on the 5v and 12v. EDIT: I thought I only connected it to the mb if mine was compatible. Do I connect the controller board to the mother board either way? It is an Asus Prime Z270-K Edited May 17, 2021 by TheCoachStone clarification Quote Link to comment Share on other sites More sharing options...
TT James Posted June 1, 2021 Report Share Posted June 1, 2021 On 5/14/2021 at 12:19 PM, TheCoachStone said: All the connections are solid. I used a multi meter and I'm getting voltage on the 5v and 12v. EDIT: I thought I only connected it to the mb if mine was compatible. Do I connect the controller board to the mother board either way? It is an Asus Prime Z270-K Hello Sorry to get back to you late. Have you tried to connect to you motherboard? does it come with the 5V connector? the setup looks fine to me, you try to connect to the mobo first if it's possible. or maybe I have to arrange the new fans to you. all three fans are working but no lighting, right? Quote Link to comment Share on other sites More sharing options...
TheCoachStone Posted June 1, 2021 Author Report Share Posted June 1, 2021 30 minutes ago, TT James said: Hello Sorry to get back to you late. Have you tried to connect to you motherboard? does it come with the 5V connector? the setup looks fine to me, you try to connect to the mobo first if it's possible. or maybe I have to arrange the new fans to you. all three fans are working but no lighting, right? No worries. I cannot find the cable that attaches the mobo to the controller. I may have misplaced it because my mobo is not compatible with the controller. Do you think that is my issue? Yes, the fans work fine - they just do not light up. Quote Link to comment Share on other sites More sharing options...
TT James Posted June 1, 2021 Report Share Posted June 1, 2021 4 minutes ago, TheCoachStone said: No worries. I cannot find the cable that attaches the mobo to the controller. I may have misplaced it because my mobo is not compatible with the controller. Do you think that is my issue? Yes, the fans work fine - they just do not light up. the lighting should works properly no matter which mobo you have. have you tried to press the RGB button for 3~5 seconds? that's how we switch the mode from RGB button to mobo. Quote Link to comment Share on other sites More sharing options...
TheCoachStone Posted June 1, 2021 Author Report Share Posted June 1, 2021 4 minutes ago, TT James said: the lighting should works properly no matter which mobo you have. have you tried to press the RGB button for 3~5 seconds? that's how we switch the mode from RGB button to mobo. Yes sir. I've even tried an aftermarket power switch to see if the button was the issue. Neither worked. Quote Link to comment Share on other sites More sharing options...
TT James Posted June 1, 2021 Report Share Posted June 1, 2021 alright, PM you for further details. Quote Link to comment Share on other sites More sharing options...
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