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  1. Hello From purchase, the pump head on a Thermaltake Floe Riing RGB 360 TT fitted to my system has had an issue where a segment of yellow is shown when a static white colour is set in software. Does not matter if the software COLOUR MODE is set to to SINGLE or RGB and it cannot be adjusted out. The RGB colour always gets stuck in the same place on YELLOW The issue has been present with each software revision I have tried...
  2. Windows 10 2004 (19041.421) ASrock X370 Taichi R7 3700X
  3. Version 1.37 on Windows 10 2004 Same issue as original poster. Software freezes at start up following a cold boot, if I kill the process in Task Manager a few times eventually the software will display the windows but then one controller will not be recognised even though both correctly configured / installed. Issue persists even with just one controller present
  4. Have you selected the type of fan from the drop down menu you are using on each port? The default may be 'LUMI Plus' so won't do anything for the fan control
  5. Launch issue resolved with 1.3.5 update which recently appeared
  6. The 200mm cable I purchased back in January 2020 developed a fault causing the PCIE link speed to drop to 3.0 @ x8 instead of x16. I filled in an RMA on Thermaltake'site and 3 days later a new cable was sent to me. Amazing service and surprising as no email or letter was sent other than confirmation that the RMA was received. The replacement riser cable (same part as faulty one) resolved the PCIE link speed issue.
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