Black V2 mouse only goes vertical and does not go horizontally across page - like hitting a barrier it quivers to go horizontal

[Pray]

Black v2

firmware v1.09

software 2.0012

 

mouse moves vertically as expected, but horizontally left to right or vv it would struggle and would move vertically sideways

[Pray]

like hitting a barrier, bouncing off the barrier and then deviating trying to get around it. Bin and buy another?

[Pray]

like hitting a barrier, bouncing off the barrier and then deviating trying to get around it. Bin and buy another? It started as a few seconds of hitting the wall and then it would disappear returning to normal without pushing buttons or making changes. now it feels permanent as it is always against the walls on the side. up and down is fine but sideways is like wading through mud and getting stuck

tried on other computers without the software no joy, same deal. conclude its the mouse, tried to reset the software, no joy. dont see a mouse reset button

 

[Stephen Chiang]

Hi, have you tried resetting the mouse via software?

There's a reset button on top right part of the software interface.

 

Thanks