Toughliquid Ultra 360 - pump broken

[Plauzi]

Dear all,

I own a Toughliquid Ultra 360 which I bought directly at Tt in Germany when it was released last year. It worked well for a while but started to generate ridiculuos pump noises for about two weeks now. I further noticed that the pump speed is fluctuating between ~ 3.100 and 2.600. After all I think my pump is about to die sooner than later.

Is there any direct e-mail contact possible with Tt? I filled their web form but never ever heard back from them. Given the amount I paid for this hardware, this is not what I call "support" ...

Thank you,

[TT Lily]

Hello @Plauzi,

Thank you for your message, and we are sorry to hear that you had a bad experience at the product and the service. Could you please write to cs3@thermaltake.com.tw , our colleagues will take care of your case for sure.

Thank you.