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Posted

Hi !

 

I have a thermaltake Core P5 and i bought a new video card for it. Before i had a Radeon 5650 and no problem with the riser. Now i have a GTX 970 Strix from Asus and when i plug it with the riser i have a lot of problem with driver from the Asus GTX 970 Strix. They always crash and not responding... For the moment i have plug my Asus GTX 970 Strix normally on the mother card and everything its ok.

 

Can you give me a solution please ?

 

Thank you !

  • 2 weeks later...
Posted

Hello everyone,

 

thank you all for the feedback on the riser cable, we are aware some are having issues and we have a re-work option to replace the Riser Cable included with the Core P5 for you free of charge.

 

Please see the topic here:

http://community.thermaltake.com/index.php?/topic/43213-attn-users-with-core-p5-using-the-riser-cable/

 

Look forward to working with you all to resolve!

  • 2 weeks later...
Posted

I come back on this forum because i requested RMA since 2 weeks and no answer... What i'm supposed to do ?

 

Hello,

 

Who did you contact? Are you in the USA?

 

Are you talking about RMA for the P5 riser cable or something else?

 

thanks!

Posted

Hi,

 

it's Mike Fierheller but i think it's you ? 
I'm waiting for RMA for the P5 riser cable, i'm the author of this post.
We told me to wait the end of Chinese New year holiday...

Posted

Hi,

 

it's Mike Fierheller but i think it's you ? 

I'm waiting for RMA for the P5 riser cable, i'm the author of this post.

We told me to wait the end of Chinese New year holiday...

 

Sorry for that, I have been working with a couple different people on this.

 

Please see this thread and email me:

http://community.thermaltake.com/index.php?/topic/43213-attn-users-with-core-p5-using-the-riser-cable/

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