POSEIDON Z RGB - Cant save Profile / Macro

[imy4ng]

since start until now i couldn't save my customs light and macro profiles. Every time i updated keyboard software i have to reset everything again.

 

When i click Save Profile there is Windows Dialogue showing but when i click save it nothing happen.

 

It is the same problem as saving customs Macro, it wont let me save at all.

 

I using Windows 10 64bit version.

[seansk]

I have the same problem I write the custom lighting profile on the keyboard but after I restart my PC all the custom lighting from the keyboard is gone, so I have to re apply all of them.

[Tt David]

Here is the latest software for POSEIDON Z RGB: http://www.ttesports.com/files/Product_download/poseidon%20z%20rgb%20gaming%20software%20setup%20(v1.4)_en.zip

[imy4ng]

Here is the latest software for POSEIDON Z RGB: http://www.ttesports.com/files/Product_download/poseidon%20z%20rgb%20gaming%20software%20setup%20(v1.4)_en.zip

 

Dear Admin,

 

Thanks but i have installed version 1.4 but the problem is it always show version 1.0.0 in About. I even removed old version and re download the link u provided, after installed it still showing version 1.0.0 ?

 

It is so weird, any suggestion?

 

Thanks in advance.

[Tt David]

I will check with our PM team. You can download all the software from our website: http://www.ttesports.com/Keyboard/201/POSEIDON_Z_RGB_Brown_Switch_Edition_/productPage.htm?a=a&g=ftr#.V8Y23vl97RY

[imy4ng]

I will check with our PM team. You can download all the software from our website: http://www.ttesports.com/Keyboard/201/POSEIDON_Z_RGB_Brown_Switch_Edition_/productPage.htm?a=a&g=ftr#.V8Y23vl97RY

 

Dear Admin,

 

The link u have given me i have tried both and it still version 1.0.0 nothing new for the program at all and i still have difficulty saving my custom profiles and Macros. 

 

 

 

Regards,

[Tt David]

Did you push the button on the right top and switch to the gaming mode?

[imy4ng]

Did you push the button on the right top and switch to the gaming mode?

 

Dear Admin,

 

Yes. I have been using this keyboard and creating few macros / light profiles. Problem is when there is new software version installation it will remove all my macro script and lighting profiles. So i need to save them before install new version but the program never let me save profile and macro script at all. It will freeze at the saving dialogue windows.

 

 

 

as u can see above i keep spamming the Save button but it never let me save just freeze there. Same problem for saving light profiles. Maybe is the program bugs ?

[Tt David]

Hi Imy4ng,

 

Sorry for the late reply. We've asked our engineer testing these problem. Could you follow these steps and see if it can solve the problem:

 

1. plug out your keyboard

2. remove AP

3. go to C:\Program Files (x86)\Tt eSPORTS\POSEIDON Z RGB and clean all files 

4. restart your computer

5. plug in Keyboard

6. install AP

[imy4ng]

Hi Imy4ng,

 

Sorry for the late reply. We've asked our engineer testing these problem. Could you follow these steps and see if it can solve the problem:

 

1. plug out your keyboard

2. remove AP

3. go to C:\Program Files (x86)\Tt eSPORTS\POSEIDON Z RGB and clean all files 

4. restart your computer

5. plug in Keyboard

6. install AP

Dear Admin,

 

Thanks i will try it. However may i know what is AP ?

 

Regards

[Tt Dude]

Hello, Imy4ng

AP means the software, please try the steps and let us know if it works, thank you!