jorgevazquez87 Posted September 23, 2014 Report Share Posted September 23, 2014 Hello everyone, Like the topic say's, I can't manage to install the software 1.6 from this product including the one that come with the disc which is the 1.0 I'm running Windows 8.1 Pro. Any help will be appreciated. Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 23, 2014 Report Share Posted September 23, 2014 Hi Jorgevazquex87 Sorry for any inconvenience caused, let me check with our SW team, get back to you soon. Quote Link to comment Share on other sites More sharing options...
TT CPM Posted September 24, 2014 Report Share Posted September 24, 2014 Hi Jorgevazquex87 What motherboard do you use? Quote Link to comment Share on other sites More sharing options...
jorgevazquez87 Posted September 24, 2014 Author Report Share Posted September 24, 2014 Hello, I use the Asus Maximus VI Extreme Quote Link to comment Share on other sites More sharing options...
Tt Terry Fong Posted September 30, 2014 Report Share Posted September 30, 2014 Hi Jorge, Please try to do a clean install of the Water 3.0 Extreme Ver. 1.6. Anti-virus programs can interfere with the installation of the software. 1) Uninstall all Water 3.0 software. 2) Restart your system. 3) Turn off all anti-virus software. 4) Install Water 3.0 software. 5) Restart your system 6) Run Water 3.0 software. 7) Turn on all anti-virus software. Let us know if this fixes your issue. Quote Link to comment Share on other sites More sharing options...
jorgevazquez87 Posted September 30, 2014 Author Report Share Posted September 30, 2014 Hello Terry, I followed your steps but didn't worked. I also have no antivirus installed on this machine since it's exclusively for gaming. I keep getting the same error as shown on the screenshot of the initial thread. Quote Link to comment Share on other sites More sharing options...
jorgevazquez87 Posted October 19, 2014 Author Report Share Posted October 19, 2014 No help still? Quote Link to comment Share on other sites More sharing options...
Tt Terry Fong Posted October 20, 2014 Report Share Posted October 20, 2014 Dear Jorge, There may be an issue with the USB controller board. Also, where are you located? Quote Link to comment Share on other sites More sharing options...
jorgevazquez87 Posted October 20, 2014 Author Report Share Posted October 20, 2014 Puerto Rico. Quote Link to comment Share on other sites More sharing options...
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