xxryuxx11 Posted November 26, 2018 Report Share Posted November 26, 2018 I purchased the "Thermaltake Floe Triple Riing RGB 360 TT Premium Edition PWM TR4 AM4 LGA2066 Ready AIO Liquid Cooling System 360mm High Efficiency Radiator CPU Cooler CL-W158-PL12SW-A" in January of 2018 and just about a week ago the pump itself has started to make a loud chattering noise. I am certain it is not coming from the fans and the noise is a constant chatter. I have tried calling thermaltake support a few times and left voicemails and emails for a callback or any support. Not sure what I could try or do about the issue, I am worried that the pump is failing. Any advice helps! Thanks in advance -Ry Quote Link to comment Share on other sites More sharing options...
Tack Posted November 29, 2018 Report Share Posted November 29, 2018 By the sound of that I would rma it. If you want no down time I think they have a advanced rma that will send you the replacement first. They will put a hold on a card for the amount. Once you send your old one back the hold will be released. what region do you live in I don't know much about the rma process in other regions but in NA the best link is https://thermaltakeusa.zendesk.com/hc/en-us/articles/115003056047-Warranty-Claim-RMA-Request Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.