Jump to content

TT Riing Plus Issues


Recommended Posts

Hey all,

Emailed Support but had no response so hoping the community can help. 

Brand new build, bought some Ring Plus 12 in a 5 pack to fill up the case. 
Anyways as per instruction and youtube video set everything up

First thing i noticed was the fans have loaded in multicoloured and not red (as per pic) 
they do spin up and my motherboard UEFI doesnt detect them 

when i load up TT RGB plus i get the H_0x0001 error. 

1) Tried switching the USB 2.0 connectors on my Asus mother board between (USB1213 & USB1114) with no change 
2) powered it up via the molex connector first and then plugged the USB back into the controller,  noticed windows does give me a USB not recognised error.
3) I found RiingPlus.service and it cant detect any fans either. 

Spec wise my machine is i7-8700  on a Asus Tuff H370-pro gaming with 16GB DDR4

Any ideas on what could be wrong? is the controller dead? 







Link to comment
Share on other sites

I would try an uninstall and reinstall of the application. When you do the uninstall, go into C:\Users\<your_login>\AppData and in the folders Local, LocalLow, and Roaming delete out any folders related to the software (most likely in a folder named TT). Then do a reinstall. If that doesn't work I would move to an RMA on the controller.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...