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challenger prime issues


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I have a challenger prime keyboard. with increasing frequency, my computer will think the alt key is being held down, causing typing to go to shortcuts instead of input. hitting the alt key fixes this temporarily. I've been trying to upgrade the firmware to fix this, but none of the programs recognize that its plugged in, and it shows up in device manager as 3 seperate HID keyboards. not even the RGB software recognizes it.

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