Wax Posted August 3, 2017 Report Share Posted August 3, 2017 Today I switched out my PSU ttmod rgb colored extensions and the RGB Led in the fan no longer lights up. Tried powering off and unplugging system several times to no avail. Please Help? Quote Link to comment Share on other sites More sharing options...
Denny Posted August 3, 2017 Report Share Posted August 3, 2017 hi, May I ask what PSU model do you have? Toughpower DPS G RGB 750W Gold or Toughpower Grand RGB 750W Gold? Quote Link to comment Share on other sites More sharing options...
Wax Posted August 3, 2017 Author Report Share Posted August 3, 2017 Hi Danny, thanks for the reply. I have the Toughpower Grand RGB 750W Gold. Quote Link to comment Share on other sites More sharing options...
TT0987 Posted August 4, 2017 Report Share Posted August 4, 2017 Hi Wax Right now I have no idea what caused your Toughpower Grand RGB Gold LED malfunction. Please contact our customer service for replacement: Customer Service: USA/Canada/South America: support@thermaltakeusa.zendesk.com Europe support@thermaltake.de Australia/ New Zealand rma@thermaltake.com.au International Global Customers: info@thermaltake.com Moreover, please help us continue to study on this issue by sending back your old power supply via FedEx. Our Fedex account is 2472-4701-7 (Bill duties and taxes to recipient) ADD: 5F, No. 185, Sec.2, Tiding Blvd., Neihu Dist., Taipei City 114, Taiwan TEL: +886-2-8797-5788 ext 2502 Name: Joshua Chang Greatly appreciated. KamorkasPl 1 Quote Link to comment Share on other sites More sharing options...
Wax Posted August 5, 2017 Author Report Share Posted August 5, 2017 Thank you Joshua for your reply and will do. I just got my TTMOD Multi color cable's in my View31. I did have to trouble shoot and turn the power button off and unplug several times to trouble shoot since the cable's didn't work at first and noticed my 24 pin came unplugged. Maybe the on and off effected it? JaysTwoCents - sucks by the way... Quote Link to comment Share on other sites More sharing options...
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