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Tony.P

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Tony.P last won the day on December 14 2018

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  1. Dear User Thank you for ur report, Could you provide the log file to us. Following the tips below this link. https://www.dropbox.com/s/f4vu78intz2bbdi/TT RGB PLUS Debug Mode.docx?dl=0
  2. Dear User Is there an error code? Could you provide your TT RGB PLUS screenshot to us?
  3. Dear User Thank you for ur report, Could you provide the log file to us. Following the tips below this link. https://www.dropbox.com/s/f4vu78intz2bbdi/TT RGB PLUS Debug Mode.docx?dl=0
  4. Dear user TT RGB PLUS don't support for Linux OS, Sorry.
  5. Dear Sir I'm sorry that this happened. Our team will fix the issue ASAP. Once new news will be immediately informed of you.
  6. Dear user Could you tell us your PC motherboard and cpu type? Or you can send the program file to us. https://www.dropbox.com/s/f4vu78intz2bbdi/TT RGB PLUS Debug Mode.docx?dl=0
  7. Dear Sir Please follow the tips below this link. https://www.dropbox.com/s/f4vu78intz2bbdi/TT RGB PLUS Debug Mode.docx?dl=0
  8. Dear Sir Could you tell us which product you purchase? Error code H_0x001 is not detecting the controller.
  9. Dear Sir Could you delete the log ini and iTake folder in different users account and remove the hidden folder C : \Users\PC name\AppData\Roaming\Tt. Then remove the iTake in system "Programs and functions" and reinstall the iTake 1.5.0 version. Thank you for your report.
  10. Dear User Our lighting effects must be turned on TT RGB PLUS. TT RGB PLUS will store any lighting effects you set, and the lighting effects will be activated next time you open the software.
  11. Dear User Could you try this version. If not, please let us know. https://www.dropbox.com/s/9mjbd5jkoyesylz/TT RGB Plus_Setup_1.3.905_x64.exe.zip?dl=0 Sorry to keep you waiting.
  12. Dear user TT RGB PLUS have to be executed after your system operation. Because the lighting effect is transmitted via TT RGB PLUS
  13. Dear Sir Let us check this problem, thank you for your report.
  14. Dear User This download link is our latest test version. Could you test it again? Sorry for making you wait for a while. https://www.dropbox.com/s/0w9hj7t5vbcpte1/TT iTake Setup_V1.4.7006.exe.zip?dl=0
  15. Dear User These two controllers needs to be connected to two different power 4-pin cables separately.
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