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Tony.P

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Tony.P last won the day on December 14 2018

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About Tony.P

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  1. Tony.P
    Hi All We already have fixed this issue for AMD CPU. New version download link : https://ttrgbplus.thermaltake.com/ Download TT RGB PLUS Software
  2.    serene_langley reacted to a post in a topic: TT AIO cooler plus riing 12 3 pack radiator fan issue
  3. Tony.P

    TT AIO cooler plus riing 12 3 pack radiator fan issue

    Tony.P replied to serene_langley's topic in Case Fan

    Hi serene_langley We have already asked the relevant customer service to contact you and will help you solve the product problem. Thanks for your report.
  4. Tony.P

    Windows DPS G App and TT RGB Plus Software

    Tony.P replied to Blast77's topic in Accessories

    Hi Blast77 TT RGB Plus reads the system temperature include CPU, GPU, memories and HDD. This is a necessary function.
  5. Tony.P
    Hi all We will update the software in Nov 15. Now we are testing.
  6. Tony.P
    Hi We already know what the reason is, please be patient and wait for the next update version in November. Thank you.
  7. Tony.P

    Thermaltake Riing Trio Fans

    Tony.P replied to ring0r's topic in Case Fan

    1. How i can tell the Software to start with windows MINIMIZED ? its annoying to minimze it manually all the time when windows start Cancel "Run TT RGB Plus Program when Windows starts.
  8. Tony.P

    Thermaltake Riing Trio Fans

    Tony.P replied to ring0r's topic in Case Fan

    Hi ring0r Riing Trio Controller and Lumi controller were different. Don't use Lumi stripe into trio controller.
  9. Tony.P
    Hi Deniska All of Thermaltake RGB products (include iRGB Plus PSU and cooler product) was connected via USB. TT RGB Plus software supports RGB cooler products. Cooler products have a control box attached to the motherboard. TT DPS G App supports PSU products. User just needs to insert the RGB products(cortrol box) into the motherboard USB 9 pins.
  10. Tony.P
    Hi horszaga Thank you for you report. Could you provide "saveFunction.ini" file for us to understand the problem? Here is the file path. C:\Users\user\AppData\Roaming\Tt\DPS-G We need you help us following these steps to understand issue. Unzip this file PC_info.zip. This is execution file. Put on the PC_info.exe into this folder (C:\Program Files (x86)\Tt\Tt DPS G App) Execute the program PC_info.exe and send us the program screen shot. So you have to send us 1 file(saveFunction.ini) and 1 screen shot.
  11. Tony.P

    DPS G App 3.0 won't Log In

    Tony.P replied to SXRguyinMA's topic in Power Supplies

    Hi Gibinel Could you provide more detailed operational procedures that let us know at which step has a problem.
  12. Tony.P

    DPS G App 3.0 won't Log In

    Tony.P replied to SXRguyinMA's topic in Power Supplies

    HI Mindanser and Gibinel Is it possible to provide email to inquire questions? Thank you
  13. Tony.P
    Hi ShaBD Sorry. Our new app 3.0 did not support windows 8. Because we found some conflict that based on technical issue in win 8. Therefore, we sincerely recommend that you upgrade OS to windows 10.
  14. Tony.P
    Hi tsnow479 Could you tell me your phone model? Apple phone or Android phone. Speed mode is just only supported in Toughpower iRGB Power.
  15. Tony.P
    Hi CrazoniX Riing Plus PWM function is based on system temperature not only by CPU temperature. So you can check another device just like VGA temperature. Is it possible to provide "Info" data in the 1.14 version software lower left corner? Reinstall the new one. We can try to read the data and analyze why have 27 degree offset.
  16. Tony.P

    DPS G App 3.0 won't Log In

    Tony.P replied to SXRguyinMA's topic in Power Supplies

    Hi Smellyfinger We check the email philtucker68@gmail.com. It did not bind any PSU. I suggest you reset the password and reinstall the PC app to bind it.
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