[Thermaltake Versa J25 RGB Not syncing]

Just to confirm some things

have you held the rgb button on the case for 3 seconds to set it to motherboard control.

Do you have it hooked up to the JRGB1 connector on you mobo.

 

[ttring 14 y tt ring 20 premiun edition]

¿Puedes publicar una imagen del software sin nada que lo cubra y algunas fotos de cómo lo tienes conectado?

lo siento si esto es malo usando el traductor de Google

[TT RGB Plus Software Question]

It's not that each controller has it's own profiles it's more so the profiles are shared across all controller. That being the reason that a second profile needs to be set up for the third controller. So it doesn't affect the setting being used by the first and second controller. So any controller that is on the same profile number will be affected by any change done.  All in all it is strange

 

[Software cant recognize the new Riing 12 RGB Fan TT Premium Fans.]

The people asking for help on this thread will have better luck making their own thread as every issue is different and solved in different ways with the amount of controller revisions and different hardware involved.

[TT RGB Plus Software Question]

If you have multiple controllers on the same profile anything you change will affect the controllers using that profile. If you want say controller 1 and 2 doing the same thing but want controller 3 doing something different you would set controller 1 and 2 to profile 1 and controller 3 to profile 2. Then set up profile 2 independently.

 

Thermaltake did this in a strange way.

[Controllers not recognized upon booting to desktop]

does your power cable look like this with the mesh 

If you can post a pic 

[Software TT RGB Plus]

the c++ error is just because the install does not know how to react to a newer version being already installed. you should be able to install it and select continue/ignore and it should install normally.

As for the software having to be reinstalled every time can you see if "tt rgb plus" is present in "add or remove programs" in the control panel. 

[Cracked Tempered Glass]

Your best bet would be to email support or give them a call. In most cases they will give you a price to replace the part. 

[TT RGB Plus Software Question]

if you want all the fans to do the same thing make a profile and set up the first fan (fan 1) to what you want to do. Then the rest of the fans on that profile set to copy 

 

then once you have done that to the other fans on that profile then save it. 

then set the rest of the controllers on that same profile.

[RIING Plus 20 controller USB?]

The Riing plus 20 has 2 models one with a controller and one without. The tt sync controller needs are digital rgb header to work. your best bet return both and get the riing plus 20 with controller

[RGB software not saving settings]

can you take a screenshot of the software and what are your system specs

[Core X9 questions]

The core x9 and 20 xt are the same chassis nothing is different. the only thing different is the front, top and side panels

looking at about 11 inches before you cover the grommets 

 

 

 

[Core X9 questions]

5 hours ago, Ghia said:

Tnx again :-)

Right now I'm in a toss-up between the Core X9 and the new Level 20 GT (the XT doesn't take an E-ATX mobo).

Problem is, an E-ATX board  in Level 20 GT is vertical and will cover all the cable grommets from the rear, which I don't like. 

The core x9 and level 20 xt have the same specs

I will post some comparison pics of the x9 vs the xt soon. fedex just dropped it off.

[Core X9 questions]

On 7/31/2018 at 11:33 AM, Ghia said:

Thank you, Tack !

Yes, what I see with the X9 is endless possibilities :-)

With some quite good USB 3.0 drives out there, I feel I can live without the 5.25" cages.

Do you have a build log or something for your X9 ? I'd be very interested to see what you have done regarding fans and radiators/cooling !

 

I'll be sure to have a look at that new case. The Level 20 XT look a little bit more "modern" than the X9. Not that I need unlimited ammounts of bling, but SOME would be nice. And as long as it can take an EATX mobo, I'm interested. And it has USB 3.1 TypeC, too...

I'm in no terrible hurry...still have some bits and pieces to collect, so not ready to build yet.

Hey sorry for the late reply work has been taking up my time. 

I do not have a build log but plan to do some showcases on rgb mods I have done.

I don't have a full loop atm but was planning to do one and started purchasing parts a while back. Unfortunately it was when Thermaltake first brought out the rads that were zinc plated aluminum and turns out to be a mixed metal nightmare so I abandoned that project at the loss of $$$. So cut my losses and went with a cheap fan cooler then got the flow 360 once it came out so that is what I have been using. 

I will attempt to do another lcs once the new Nvidia cards come out but that depending on if I have the cash to do so

I will post some updated pic of my current setup if I find time
here is a sort of outdated gif 

 

 

[Multiple riing pro controllers causing error in software]

can you post a pic of how you have your dip switches

 

[Core X9 questions]

There is enough room even with the 2nd 200mm but if your plans is to not use the drive bays you might want to take a look at the Level 20 XT. It is built off the same base chassis as the x9 but with some small changes. I have had the core x9 for some time now and plan to upgrade to the Level 20 XT. 
It is estimated to be out Q3 of this year so its close.

 

But all in all the x9 is still a great case

http://computex2018.thermaltake.com/goods_key_chassis.html

 

 

[Floe Riing 240 Premium]

19 hours ago, NCarr said:

I'm having the same issue, can't find fan controller error code:h_0x0001.  I don't know which wire is the power and i'm not just gonna start pulling wires to reset this stupid controller.  This is ridiculous, the #### should just work out of the box.

what are your system specs and how many controllers do you have

[Riing Plus Premium (Código Errror: H_0x0001)?]

Verifique todas sus conexiones y cuáles son las especificaciones de su sistema

¿Puedes tomar una foto de cómo lo tienes conectado?

estoy usando el traductor de Google

[View 37 RGB - Controller Question about it]

Have you tired calling support and telling them what you want. I am sure if you tell them you want a 2nd controller like the one that came with the view 37 rgb so you can link the fans you bought with it. they would probably tell you if they could send/sell you another one. I think that would be your best bet. I can't find a model number for it but they should be able to pull the item from the case model number.

[Error Code: H_0x0001 - Could not find Fan Contoller]

Does the controller randomly disconnect or go missing from the software mid use. The only reason I as is because some of the power cables have a chip mid line that causes this type of issue. The fans still spin but the controller become unresponsive. When I had this issue I unplugged and plugged in the unit when my pc was still on to see if it would resume normal function and it did(this is not recommended).

The braided power cable especially has this issue I ended up replacing all my power cables for my controllers due to this. 

This is the cable that was causing my problems 

 

and here is the source of my issue 

 

Seeing how you already replaced the controller this is the only thing I think it could be. Not saying that there is not something else going on but its a step in the process of elimination. I know you also already replaced your power cord but if you replaced it with this one it could causing this issue to increase in frequency.

[I get the following error: could not find fan controller please check the fan controller is connected: Error Code H_0x0001]

Looks like our issue might have been answered 

tested and it fixed it for me.

[View 37 RGB - Controller Question about it]

No it will not work with the tt sync controller as it needs a addressable rgb header. The rgbw are not addressable headers.

Your best bet would be to get a Riing plus controller they run off usb.

[Error Code: H_0x0001 - Could not find Fan Contoller]

Was there any difference between the power cable you were using before and the new one they sent you?

[View 37 RGB - Controller Question about it]

Yes those are Riing plus so the tt sync controller will work with them if your motherboard has a addressable rgb header or if you want to get one of the software rgb plus controllers you could give support a call they will probably sell you one. 

[View 37 RGB - Controller Question about it]

can you take a pic of the fans that came with the case and the connector on the 140mm. I only ask because I believe there are 2 versions of the View 37 RGB. One uses riing fans and the other uses riing plus fans. So I want to make sure I am giving you correct info.