stout2084 0 Posted June 2, 2019 Report Share Posted June 2, 2019 Same exact issue as others are saying above except mine is a 1200watt. Be careful, if you dont watch your PC after restart i have seen it not enable the PSU fan at all because the software wont load and tell it to set a fan speed. Thermaltake please fix your software ASAP. Quote Link to post Share on other sites
SimonBiryukov 0 Posted June 23, 2019 Report Share Posted June 23, 2019 Once it worked, but after reboot it stopped working again Quote Link to post Share on other sites
niceYear 0 Posted September 21, 2019 Report Share Posted September 21, 2019 Quote Every day of anticipation makes my drool puddle get larger, lol. autoclicker. wordunscrambler jumblesolver Can you check if your power supply is directly connected to the motherboard without using USB extension hub? Quote Link to post Share on other sites
Jafomo 0 Posted April 19 Report Share Posted April 19 Hello, I had the same problem with the "Could not set up a connection with power supply." I ran through all the trouble shooting suggestions like try all the usb headers, try the external usb back ports, try resetting the BIOS. None of those worked for me. What did work was flashing the BIOS and also checking the box marked "Clear DMI data Pool". Since I have done that there have been no issues. Quote Link to post Share on other sites
Ashifur_Malia 0 Posted May 10 Report Share Posted May 10 This blog is from 2019 now it's may2020. Just bought 850 one , installed and same issue. Good thing is my psu is sync with motherboard. So im gonna just uninstall this stupid app. That popping up every time I start the computer. One more time TT fails to satisfy customers. And yes we don't wanna send that guy email about it. How about you fix the #### #### issue. Quote Link to post Share on other sites
JeffWu 4 Posted May 14 Report Share Posted May 14 On 5/10/2020 at 9:13 PM, Ashifur_Malia said: This blog is from 2019 now it's may2020. Just bought 850 one , installed and same issue. Good thing is my psu is sync with motherboard. So im gonna just uninstall this stupid app. That popping up every time I start the computer. One more time TT fails to satisfy customers. And yes we don't wanna send that guy email about it. How about you fix the #### #### issue. Hi sir Could you help to provide your PSU product name? We will help to solve your issue ASAP, thank you. Quote Link to post Share on other sites
Norbert Vajky 0 Posted June 9 Report Share Posted June 9 Hello. I would have a problem that the dps g app writes that there is no compliant 3.3V power conversion. (Smart dps g 750W power supply) Quote Link to post Share on other sites
tahl 0 Posted August 12 Report Share Posted August 12 Suddenly, without any prerequisites, the same problem. Why the application does not have any log, trace files to this day? How can you debug something that has no logging? The email was not answered. Quote Link to post Share on other sites
JeffWu 4 Posted August 17 Report Share Posted August 17 On 8/12/2020 at 5:55 PM, tahl said: Suddenly, without any prerequisites, the same problem. Why the application does not have any log, trace files to this day? How can you debug something that has no logging? The email was not answered. Hi sir You can check your log in SPM website as below link https://dps.thermaltake.com/en/spm If still issue, please contact me, thank you. jeff.wu@thermaltake.com.tw Quote Link to post Share on other sites
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