POSEIDON Z RGB Owner's Club

[Divaksh 0]

These all keyboards have chattering and led lighting dead issue and which is not getting fixed. Once you buy it you will be ended up with an endless RMA loop where you will have to spend each time for shipping your product back to the seller and then wait another one month for getting the replacement.

I don't know why Thermaltake is not able to fix the issue with new keyboards, all them have it, my 3 keyboards got replaced in my 1 and half year. I have other thermaltake products but none of them has faced a single issue in last two years, why only these keyboard face same issue again and again.

Please don't kill the brand image because of this small issue. 

[Jag007 1]

Hi, As promised thermaltake released new keyboard with new software (Thermaltake Premium X1), however software is still outdated and basic in year 2018 with no ability to add multilayer lighting effects same as Razer and Corsair are offering for past few years. Thermaltake please "Make your keyboards great again" with great software like Razer synapse and Corsair Cue. 

[Omari 0]

It's 2018 how is software still so woefully bad? Not even any basic effects layering.

[yoshi44 0]

I have this with Japanese keyboard layout.

Please update the gaming software.

NOW, This product is defective as it is.

[thefranchise11 0]

So thats it I guess, release a new keyboard and forget about the poseidon Z entirely. Its been a year since the software got an update, which I wouldnt have minded if the current version, 2.1.2 wasnt buggy as ####, or if you keep older versions on the website so Im able to downgrade to versions that work better. No support for keyboard layouts rather than US so Im unable to change the color of certain keys either. 

[Zerk 0]

deleted

[iMZee 0]

Ive had the keyboard for 2 years now UK version. Letter m has failed, it double pressed when being clicked. Bought from scan UK which are sending me replacement unit.