SlamYourClam 0 Report post Posted Tuesday at 10:44 PM After the latest update, my software will crash immediately after it loads fully. Also, I have called support and left numerous messages and no one has gotten back to me about having to RMA both of the controllers I currently have, as well as my Riing Quad fans possibly going on. Can I get some support here, please? The software randomly decides on boot if it sees both controllers, or just one. This is getting old. I now cannot check which controllers are being seen, as the software no longer even stays open. Im on the Windows 2004 update. Motherboard: MSI Meg Ace x470 CPU: Ryzen 3900 GPU: EVGA 2080 Super RAM: Trident Z G Skill RGB 64gb 6 Riing Quad Fans 120mm Quote Share this post Link to post Share on other sites
Tony.P 2 Report post Posted Wednesday at 03:58 AM Dear User Thank you for your report. Could you provide TT RGB PLUS program log to us? Please follow the tips below this link. https://www.dropbox.com/s/8cdejahan0rmawp/TT RGB PLUS Debug Mode.docx?dl=0 Quote Share this post Link to post Share on other sites
SlamYourClam 0 Report post Posted Thursday at 03:22 AM https://www.dropbox.com/sh/bfmrz6uy55n6af1/AADWgT3gqlskSF6H9z-BLBY_a?dl=0 Here is the think with the folder like you asked. Quote Share this post Link to post Share on other sites
Tony.P 2 Report post Posted Friday at 09:39 AM Dear user Could you try to this testing version below this download link. https://www.dropbox.com/s/lm0tlw6ah5lik0d/TT RGB Plus_Setup_1.3.901_x64.exe.zip?dl=0 We fixed some issues. Quote Share this post Link to post Share on other sites
