stylinred Posted January 25 Report Share Posted January 25 Hi there I've been trying to get a hold from someone at thermaltake for a couple of weeks now, and I've not had any luck. I tried the thermaltake reddit page and was directed to try my luck here, so here I am. I submitted a service request on the 14th of January, for my psu that failed, but have yet to hear anything Any help would be appreciated! T138204 is my request# It seems very bleak as all I've seen and heard are other users who've waited for months and haven't heard back from thermaltake. Thanks! Quote Link to comment Share on other sites More sharing options...
stylinred Posted January 28 Author Report Share Posted January 28 Wow are things really that bad? I'm so disappointed Quote Link to comment Share on other sites More sharing options...
Wupper Posted April 30 Report Share Posted April 30 Any commercial service must have customer support, and if a business does not have such, saas support can help. This is a unique offering of outsourced customer support. You order services from professionals, and you get the most out of what you can get. I recommend it. Quote Link to comment Share on other sites More sharing options...
AlexanderFuSheng Posted April 30 Report Share Posted April 30 Try this email address, it has worked well for me in the past. support@thermaltakeusa.zendesk.com Also, try filling out an RMA request here. This also has worked well for me. Thermaltake - Service Center Quote Link to comment Share on other sites More sharing options...
TT Lily Posted May 5 Report Share Posted May 5 Please write to cs3@thermaltake.com.tw if you have any queries. I understand the waiting process may be frustrating for you; thank you for your patience. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.