Plauzi 0 Posted March 16 Report Share Posted March 16 As the topic says - I recently purchased a 32 gb pair of 3.600 clocked TOUGHRAM RGB sticks, inserted them into my motherboard, loaded the XMP profile and ... ... first dissapointment - the system does not even boot at this setting. Second issue is that the software does not properly recognize the sticks - while there is a temperature mentioned at least, I cannot get the RGB stuff working. The attached screenshot shows what I see - the preview frame remains empty no matter what I try and there is a row with letters (from A to H) that interferes with the RGB sliders. Am I the only one with such issues? I tried NeonMaker as an alternative - but that tool does not even detect any supported hardware. I´m using a rather new platform (B550 chipset, 5800X CPU). Maybe Thermaltake needs to awake and release a newer version of the tool? While surprisingly enough the platform is recommended for my RAM. Any help is appreciated. My setup is as following: msi MEG B550 Unify-X, AMD Ryzen 7 5800X, Thermaltake ToughRAM RGB, Aorus GeForce RTX 3080 Master, Samsung 980 Pro, WD_Black, Enermax MaxTytan 1050, NZXT H710i Quote Link to post Share on other sites
Rene 0 Posted March 20 Report Share Posted March 20 I have had the same problem for a long time with 32 GB. Please fix the problem. Asus Rog Strix X570-E, AMD 5800X Quote Link to post Share on other sites
Denis Bezzubov 0 Posted March 21 Report Share Posted March 21 13 hours ago, Rene said: I have had the same problem for a long time with 32 GB. Please fix the problem. Asus Rog Strix X570-E, AMD 5800X I have same problem.. Ryzen 5900, Gigabyte aorus master x570 v1.1, toughram rgb 3600 32GB Quote Link to post Share on other sites
Plauzi 0 Posted March 26 Author Report Share Posted March 26 ... so the "good" news here is: I´m not alone after all. Any Thermaltake rep around to reply on this (or on the e-mail I sent to the support weeks ago)? Quote Link to post Share on other sites
Plauzi 0 Posted April 1 Author Report Share Posted April 1 Tried the new 1.0.7 - exactly the same behaviour. Is there any Tt official around who can reply on this? Quote Link to post Share on other sites
Plauzi 0 Posted April 13 Author Report Share Posted April 13 ... knock knock? Quote Link to post Share on other sites
Plauzi 0 Posted April 28 Author Report Share Posted April 28 Is there someone?! Quote Link to post Share on other sites
Rene 0 Posted April 29 Report Share Posted April 29 Version 1.0.7 always crashes when I install the TT RGB PLUS 1.4.1 software. Please fix it again. Quote Link to post Share on other sites
Plauzi 0 Posted Friday at 10:27 AM Author Report Share Posted Friday at 10:27 AM On 4/28/2021 at 9:49 AM, Plauzi said: Is there someone?! Can someone call the cops? Looks like Tt is under siege ... Quote Link to post Share on other sites
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