Smitty Posted October 25, 2018 Report Share Posted October 25, 2018 Hello! Recently, the software for my riing plus rgb fan stopped working. The software icon would pop up in my system tray and, whenever I mouse over the icon, would immediately disappear. In the windows logs, I get an application error : Faulting application name: TT RGB Plus.exe, version: 0.0.0.0, time stamp: 0x5bc55eae Faulting module name: Qt5Core.dll, version: 5.7.0.0, time stamp: 0x575a68fa Exception code: 0xc0000005 Fault offset: 0x000011b8 Faulting process id: 0x3d28 Faulting application start time: 0x01d46c0467f0e82d Faulting application path: C:\Program Files (x86)\Tt\TT RGB Plus\TT RGB Plus.exe Faulting module path: C:\Program Files (x86)\Tt\TT RGB Plus\Qt5Core.dll Report Id: 003bf928-f655-4d3d-901a-1923d5061138 Faulting package full name: Faulting package-relative application ID: I have tried reinstalling the software listed in the support page of the product and I'm still encountering the same issue. I have also tried running my computer in clean mode, but to no avail. I would like some help with this issue. Thank you for your time. Quote Link to comment Share on other sites More sharing options...
Tack Posted October 26, 2018 Report Share Posted October 26, 2018 Have you tried uninstalling it and deleting the tt folder at C:\Users\*your username*\AppData\Roaming\Tt. Then reinstall the software. Quote Link to comment Share on other sites More sharing options...
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