Jump to content

Recommended Posts

Posted

So I bought Thermaltake Toughpower Grand RGB 1200W 80 PLUS PLATINUM from NewEgg. I unboxed the PSU before I left for work. While I was away, my wife threw away the box that still had ALL of the cables inside.
I've reached out to TT general and technical support and they've been silent. No replies at all.
I've been unable to find a trustworthy set of replacement cables that are certified to work with the PSU and TT doesn't seem to sell them.
Does anyone have any experience hunting down replacement PSU cables for ThermalTake hardware or am I just better off throwing the PSU on ebay and buying a new one?

 

  • 2 weeks later...
  • 1 year later...
Posted

I have called Thermaltake's customer service department as well. Never received a call back and had my calls disconnected frequently as well. 
Your customer service is downright pathetic. 

Posted

Hi, 

Sorry for your experiences. Could you please tell us which cable that you missed first, then we will try to find out a replacement cable for you, but  we can't  guarantee due to  we don't sell it in general.  

Thanks   

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...