Jump to content

spacebar


Graychild

Recommended Posts

Hi Graychild,


 


Sorry to hear the experience you have with spacebar on Challenger Keyboard.


 


If you locate at USA or Canada, Please apply RMA at this Link.


or


Email: ttsupport@thermaltakeusa.com


or


Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST)


 


We are willing to help to replace spacebar for you under 2 years warranty


 


Please provide the following informaiton during RMA applicaiton:


Name


Address


Phone Number


Email


Note(Problems)


Item Number


Serial Number


Purchase Locaiton


Invoice Date


Invoice Number


 


Please attached Copy of Receipt within Return Package.


 


Sorry for your inconvenience and Thanks for your cooperation.  


Link to comment
Share on other sites

I already applied for an RMA, it is less than 2 years since the date of purchase, I applied the RMA over a month ago, I've not heard a peep from support since. I even gave them my credit card for the advance thing just in case.

 

Hi Graychild, 

 

Sorry about the delay.  Let me check the status for you.

 

May I have your RMA number that we issue you once you applied ?  

 

Thank you.

Link to comment
Share on other sites

Hi marco,

I have the exact same problem but I live in Australia. What can I do?

 

Hi Nooza,

 

Sorry to hear that you have the same problem with spacebar on Challenger Keyboard.

 

There are two ways to contact Thermaltake in Australia and New Zealand

Tel: 03 9763 1622

or 

email a support ticket at link

 

Wish both contact information will assist your need.

Link to comment
Share on other sites

  • 3 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...