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Tt Marco

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Tt Marco last won the day on September 19 2014

Tt Marco had the most liked content!

About Tt Marco

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  • Gender
    Male
  • Location
    California, United States
  • Interests
    Listen Music, Play Basketball, Reading Quiet Time.

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  1. You don't have to contact customer service via phone. Either submit a RMA through this Link or call Tel: 03 9763 1622. Both methods will be fine. In my opinion, it is easier to explain on phone than by email if you would like to SWAP headset to different model with equivalent value. Wish our customer service will earn back your satisfaction on our product.
  2. Don't worry. following is Australia and New Zealand branch contact information. Thermaltake Australia and New Zealand 1/49 Henderson Rd Rowville VIC 3178 Tel: 03 9763 1622 Also, feel free to submit RMA through the Link or For SWAP, you need to contact customer service directly and tell them your experience and ask for SWAP. Sorry for inconvenience and thanks for cooperation.
  3. I usually face PSU down in order to draw cold air from outside of chassis to keep PSU cool down. The only concern is fan bearing might wear by gravity over time ! How is everyone think ?
  4. Hi Nooza, Sorry to hear that you have the same problem with spacebar on Challenger Keyboard. There are two ways to contact Thermaltake in Australia and New Zealand Tel: 03 9763 1622 or email a support ticket at link Wish both contact information will assist your need.
  5. Hi Graychild, Sorry about the delay. Let me check the status for you. May I have your RMA number that we issue you once you applied ? Thank you.
  6. Hi ƒєαтнєÑвєαÑ, Sorry to hear the experience you have for a white noise on SHOCK One. That's not normal for a headset. All your SHOCK Ones have a soft white noise problem, Please feel free to return for a RMA replacement. If you don't want the same product back, we can swap another product with the equivalent value. We will try our best to deliver your most satisfaction. Sorry for your inconvenience and thanks for your cooperation.
  7. Hi Graychild, Sorry to hear the experience you have with spacebar on Challenger Keyboard. If you locate at USA or Canada, Please apply RMA at this Link. or Email: ttsupport@thermaltakeusa.com or Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST) We are willing to help to replace spacebar for you under 2 years warranty Please provide the following informaiton during RMA applicaiton: Name Address Phone Number Email Note(Problems) Item Number Serial Number Purchase Locaiton Invoice Date Invoice Number Please attached Copy of Receipt within Return Package. Sorry for your inconvenience and Thanks for your cooperation.
  8. Totally agree with you. Nowadays we use mouse often for hours to a day long. Comfort of the grip and Ergonomic shape are most important elements for a long lasting mouse.
  9. Love the white Core V1 and TPD-750M. Wish we have white version of Core V1 later....
  10. The headset comes with 2 years warranty. Please register at our Global Service Center here and we will provide you further instructions. Thanks for your cooperation.
  11. Hi Rion, Welcome to forum. Sorry to hear the experience you have with Shock One If you locate at USA or Canada, Please apply RMA at this Link. or Email: ttsupport@thermaltakeusa.com Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST) We will do a testing after received your return. Please provide the following informaiton during RMA applicaiton: Name Address Phone Number Email Note(Problems) Item Number Serial Number Purchase Locaiton Invoice Date Invoice Number Please attached Copy of Receipt within Return Package. Sorry for your inconvenience and Thanks for your cooperation.
  12. Really like to mixed Black with Red case you have. I want one, too....... May I know how you color the case ? Thanks
  13. Too big means can't see the entire screen from the seating distance. Once you feel tired of moving mouse cursor, your screen is too big.....
  14. We are sorry to hear the experience you have with Toughpower TPX-1375M. If you locate at USA or Canada, Please apply RMA at this Link. We will test and confirm the function of PSU. Please provide the following informaiton during RMA applicaiton: Name Address Phone Number Email Note(Problems) Item Number Serial Number Purchase Locaiton Invoice Date Invoice Number Please attached Copy of Receipt within Return Package. Sorry for your inconvenience and Thanks for your cooperation.
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