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Tt Marco

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Everything posted by Tt Marco

  1. You don't have to contact customer service via phone. Either submit a RMA through this Link or call Tel: 03 9763 1622. Both methods will be fine. In my opinion, it is easier to explain on phone than by email if you would like to SWAP headset to different model with equivalent value. Wish our customer service will earn back your satisfaction on our product.
  2. Don't worry. following is Australia and New Zealand branch contact information. Thermaltake Australia and New Zealand 1/49 Henderson Rd Rowville VIC 3178 Tel: 03 9763 1622 Also, feel free to submit RMA through the Link or For SWAP, you need to contact customer service directly and tell them your experience and ask for SWAP. Sorry for inconvenience and thanks for cooperation.
  3. I usually face PSU down in order to draw cold air from outside of chassis to keep PSU cool down. The only concern is fan bearing might wear by gravity over time ! How is everyone think ?
  4. How to Select the Right Wattage Power Supply Power supplies are computer components that builders pay little or no attention in comparison to alluring components like CPUs, motherboards, graphic cards and SSDs. The majority of people tend to purchase more power than they really need, or they will purchase a low cost PSU, not meeting power requirements. There are several tricks to pick the ideal power supply 1. Reliable Brand Choose a power supply from a reputable manufacturer and read its reviews through some major computer online stores such as Newegg.com, Amazon.com and Tigerdirect.com. 2. Wattage Calculation On PSU specs, - Continuous power is True Wattage which means PSU delivers real power stably and continuously. - Peak power means PSU delivers real power for short period of time and outputs around 90% amount of power instead. PSU advised load is 60% ~ 70% of its capacity which will deliver maximum efficiency, extend PSU life and leave space for future expansion. System’s components determine how much power it consumes from the outlet. PSU wattage only indicates the maximum power a system’s components can consume. For example: A 500 watt power supply will consume the same power as a 1000 watt power supply in the same spec system. Use Detailed PSU wattage calculator from Outervision.com to calculate major power consumption like CPU, GPU and other components such as even determine overclocking power usage. 3. Efficiency Below is the advantages and disadvantages table of efficiency 80 Plus Certification “80 Plus†certification is a efficiency standard that requires a PSU model to achieve at least 80 percent efficiency and allowed to show 80 Plus logo on the product. Below are the efficiency ratings from different 80 Plus levels For a 80 Plus PSU at 100% load, there is 100% power pulls out of wall outlet, but only outputs 80% power to the system. Therefore, the higher 80 Plus certification can save you more on electricity bill. 4. Modular or Non-modular PSU? Modular Advantage - Connect necessary cables and keep the interior of case clean and organize. - Minimize cables equal better air flow throughout chassis Disadvantage - Loose efficiency between cables connections. - Cost a bit more than non-modular models. Non-modular Advantage - Deliver more stable and efficient power with no breaks in the lines. - Affordable price for general users. Disadvantage - Fill up the space of case with superfluous cables Conclusion A good quality PSU is the foundation stone of a stable and good quality PC system. A system that runs games smoothly is better than a system that presents blue screens of death or shuts down intermittently. Power consumption below 30% of actual PSU watts means you waste money; other than that you are in a good shape. The simplest way to select an ideal PSU is to purchase from a reliable manufacturer, with higher wattage, better 80 plus certification, and with reputable warranty service within your budget. Hopefully the information above will arm you with knowledge to select your next PSU.
  5. Hi Nooza, Sorry to hear that you have the same problem with spacebar on Challenger Keyboard. There are two ways to contact Thermaltake in Australia and New Zealand Tel: 03 9763 1622 or email a support ticket at link Wish both contact information will assist your need.
  6. Hi Graychild, Sorry about the delay. Let me check the status for you. May I have your RMA number that we issue you once you applied ? Thank you.
  7. Hi RayDontPlay, We still have replaced cables for the PSU model TRX-750M you have. If you locate at USA or Canada, Please choose one of following contact method to request the cable you need. Email: ttsupport@thermaltakeusa.com or Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST) Our customer service representative will be happy to help ~ Thank you !
  8. Hi ƒєαтнєÑвєαÑ, Sorry to hear the experience you have for a white noise on SHOCK One. That's not normal for a headset. All your SHOCK Ones have a soft white noise problem, Please feel free to return for a RMA replacement. If you don't want the same product back, we can swap another product with the equivalent value. We will try our best to deliver your most satisfaction. Sorry for your inconvenience and thanks for your cooperation.
  9. Hi Graychild, Sorry to hear the experience you have with spacebar on Challenger Keyboard. If you locate at USA or Canada, Please apply RMA at this Link. or Email: ttsupport@thermaltakeusa.com or Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST) We are willing to help to replace spacebar for you under 2 years warranty Please provide the following informaiton during RMA applicaiton: Name Address Phone Number Email Note(Problems) Item Number Serial Number Purchase Locaiton Invoice Date Invoice Number Please attached Copy of Receipt within Return Package. Sorry for your inconvenience and Thanks for your cooperation.
  10. Totally agree with you. Nowadays we use mouse often for hours to a day long. Comfort of the grip and Ergonomic shape are most important elements for a long lasting mouse.
  11. Love the white Core V1 and TPD-750M. Wish we have white version of Core V1 later....
  12. The headset comes with 2 years warranty. Please register at our Global Service Center here and we will provide you further instructions. Thanks for your cooperation.
  13. Hi Rion, Welcome to forum. Sorry to hear the experience you have with Shock One If you locate at USA or Canada, Please apply RMA at this Link. or Email: ttsupport@thermaltakeusa.com Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST) We will do a testing after received your return. Please provide the following informaiton during RMA applicaiton: Name Address Phone Number Email Note(Problems) Item Number Serial Number Purchase Locaiton Invoice Date Invoice Number Please attached Copy of Receipt within Return Package. Sorry for your inconvenience and Thanks for your cooperation.
  14. Really like to mixed Black with Red case you have. I want one, too....... May I know how you color the case ? Thanks
  15. Too big means can't see the entire screen from the seating distance. Once you feel tired of moving mouse cursor, your screen is too big.....
  16. Before I replace mouse with this keyboard, I am going to buy 2 game wrist rest as following: One on each side to minimize arm tendinitis
  17. We are sorry to hear the experience you have with Toughpower TPX-1375M. If you locate at USA or Canada, Please apply RMA at this Link. We will test and confirm the function of PSU. Please provide the following informaiton during RMA applicaiton: Name Address Phone Number Email Note(Problems) Item Number Serial Number Purchase Locaiton Invoice Date Invoice Number Please attached Copy of Receipt within Return Package. Sorry for your inconvenience and Thanks for your cooperation.
  18. Hi iamfaceroll, So...surprise me how a water cooling system can mixes up with car audio system... end up with a fantastic pc desk mod. Excellent job
  19. Tt Marco

    new build

    Hi Ken, Base on the components you provided, total wattage is around 427 watttge by using PSU wattage calculator tool (d0_ob recommended ) After reading some articles of "Pick the Right Wattage Power Supply", Advised to build a PSU reaches initial load about 50% ~ 60% of a PSU's capacity in order to achieve maximum efficiency, extend PSU life and space for future expansion. Recommend PSU wattage arond 850W and above. Although the higher wattage the better, but the cost is higher also. It really depends on your budget. Wish we do help on selecting Your Ideal PSU
  20. It looks beautiful and great feature of mouse bungee... I am going to see if we have any sample to try on it...
  21. I love this case and eager to see the build...
  22. Hello ddakj, Have you upgrade or change components before problem occurred ? It's hard to say which component is the problem. We at Thermaltake will try our best to support you. If you locate at USA or Canada, please contact our customer support team for RMA instruction assistance. Thermaltake USA Customer Service Email: ttsupport@thermaltakeusa.com Toll Free Number: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T)
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