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Tt David

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Everything posted by Tt David

  1. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  2. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  3. Could you please send your contact information to cs2@thermaltake.com and explain the situation?
  4. Would you like to try: http://www.ttesports.com/Mice/233/Black_FP/productPage.htm?a=a&g=ftr http://www.ttesports.com/Mice/169/BLACK_V2_Laser_Gaming_Mouse/productPage.htm?a=a&g=ftr
  5. They will contact you for the further assistance. If there is still any questions please feel free to message us, thank you.
  6. Could you please check your firmware version?
  7. Thank you so much If there is any questions please feel free to let us know
  8. Please check her and make sure you can unzip a rar. file http://www.winzip.com/lanrar.html
  9. could you please reset the setting: Then set up your macro again, make sure that every key is working well in normal mode. If it still doesn't work, you may need to contact our customer service: http://my.ttesports.com/csWarranty.aspx
  10. User guide: http://www.ttesports.com/files/Product_download/black_fp_gaming_mouse_with_fingerprint_security.pdf http://www.ttesports.com/BLACKFPInstallationGuide.aspx
  11. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  12. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  13. please download here: http://www.ttesports.com/files/Product_download/tt_esports_command_center_v2.0009.rar
  14. Can I take a look of your profile setting? M1, M2 and M3 mean your profile setting and the only macro keys you can use is T1 - T6
  15. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  16. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  17. We will try on our PC first and try to find out the reason, but I'm afraid that may not caused by our keyboard since it works well on other computer...
  18. Could you please contact our customer service here: http://my.ttesports.com/csWarranty.aspx USA / Canada : ttsupport@thermaltakeusa.com Tel: Toll-Free 01-800-988-1088 M-F 9:00AM – 5:30PM (P.S.T) Asia: cs2@thermaltake.com Europe: support@thermaltake.de
  19. Yes, it is. They will help you with the replacement
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