TT James

Hello you should find the motherboard sync cable in the accessory bag.

Hello for your View 51, are there total 11 ARGB fans-3 pre-installed ARGB fans and extra 8 Pure ARGB fans? which AIO pump do u have?

Hello Hello thanks for choosing the Core V21. for the power supply brackets, you do not really need them actually. the power supply is secure enough without the bracket. the one you took the pic separately is the one you have to install it vertically in the manual. kindly check the below pic I marked with the arrows. hope you could figure out by the pic below. I know it is a bit tricky, if you still don't get it, let me know. thanks James

alright, PM you for further details.

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the lighting should works properly no matter which mobo you have. have you tried to press the RGB button for 3~5 seconds? that's how we switch the mode from RGB button to mobo.

Hello Sorry to get back to you late. Have you tried to connect to you motherboard? does it come with the 5V connector? the setup looks fine to me, you try to connect to the mobo first if it's possible. or maybe I have to arrange the new fans to you. all three fans are working but no lighting, right?

Hello Hello Thanks for loving V150 Mesh edition. it is a quite nice mATX case that with good thermal performance. and it comes with unremovable dust filter behind the steel mesh. and even though it's unremovable, it's still very easy to clean with a brush . try my best to take a pic to show you the filter at front.

Hello Could you shoot a short video of your system? and also, take some pics for the control board , so that I could check how you connect the cables. thanks

Here I am! PM you for ur contact info. Thank you!

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Hello Hello thanks for choosing View 51 TG ARGB. the ARGB fans come with the case can only control by the msi software. the case ARGB fans can be controlled via either RGB button or motherboards' software. you do not need to install the RGB plus software. Thanks

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Hello Hello the lighting can be control by the software for sure. what you gotta to do is to connect the cable between the control board and the motherboard. check the control board to see if the cable is connected already. if it does, u just have to press the RGB button for about 3 seconds to switch the mode to motherboard sync. try this out to see if it works. thanks

Hello Hello thanks for choosing our V250 TG ARGB case for the motherboard sync, there should've the cable in accessory bag for you to connect the control board and the motherboard. thanks

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Hello there is liquid cooling installation brackets to support those customers who would like to install the radiator. check the pic belwo

Hello Hello what parts are you looking for your Core X71? James

Hello Hello it's 0.9mm for S300.

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Hello Hello which case u hav ? the way u tried is the correct way to remove the front panel for most of the cases. maybe u should just pull harder.

Hello NEW GUY!!!! this is James from Thermaltake. thanks for purchasing Core P8. one of the great choice for DIY liquid cooling... well, air cooling is fine as well. the point is you have the best thermal solution for you system, right, no matter u go for liquid or air cooling. and for your questions, kindly check below 1) depends on which fans and mother board you choose. if you choose 5V addressable RGB fans, u have to choose the motherboard that comes with 3-pin 5V connectors, okay. i would recommend u to choose our fans. there are many kinds of RGB fans which is very easy to sync with the motherboard. 2)not sure what u confused about? but personally, i love Riing Quad or Riing Trio. the fans we have on the Core P8 web page is Riing Quad. looks super good if u love RGB. 3) well, i would recommend u to take the whole system down and do the maintenance or upgrade. that will be safer. feel free to ask any question and hope u love Core P8 James

Hello Hello MSI Gaming plus max only has 2 12V RGB connectors 2 x 5050 RGB LED strip 12V connectors if there is no 3-pin 5V addressable RGB connector, you cannot sync the ARGB fans from Level 20 MT with the software.

Hello Hello to sync the ARGB fans to the motherboard, you have to make sure the motherboard u hav supports 5V addressable RGB. and there is a cable in accessory bag that can connect between the control board and the motherboard and kindly check the pic below to show you where to connect the cable \ thanks