suggestions for amd ryzen win 10 check your bios set fan control to pmw or auto see if either works then depending on your set up make sure you have power hook up to your controller and pmw cable to fan port on mb if not using sync controller need 2.0 ussb hooked also for program to be recognized if your using 9 port sync thiers special cable for mb sync jack it varies to type of mb with sata power cable then a pmw cable on each side of the sync controller a fan is hooked up to hope this helps