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Tt Alex Liu

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Everything posted by Tt Alex Liu

  1. Hi General, Did you download and install the latest AP too? THERON AP V1.3 Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  2. Hi GTX, It come with three 200mm LED fan. Two at front and one on the top of chassis. Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  3. Hi quatrobente, Here is instructions: Challenger Software Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  4. Hey Avedis53, You need adapter cable and PCI-e controller card with type A female for inside of chassis. This two items can be found on Amazon. Adapter cable: B000V6WD8A & controller card: B002RL8V7E
  5. Hey etzio5, Check the lock/unlock dip switch under the mouse. Make sure switch is set on "unlock".
  6. Hey paopaopao, We at Thermaltake apologize for the inconvenience this may have caused you. Please contact our customer service team for warranty service. Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00 AM ~ 5:30 PM (P.S.T.)
  7. Hey Avedis53, You can purchase a USB 2.0 internal 5 pin male (single row) to USB type A male adapter cable for Water 3.0 Extreme. Then connect it to outside/rear USB port. Or get a USB 2.0 controller card with 9 pin internal header. Best Regards,
  8. Please contact Thermaltake USA customer service team for RMA instructions. email: ttsupport@thermaltakeusa.com Toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
  9. Have you test with other USB device yet?
  10. Sound like the fan controller board is damaged. Please contact our customer service team for warranty service. Thermaltake USA Customer Service email: ttsupport@thermaltakeusa.com toll free: 1-800-988-1088 M-F 9:00AM ~ 5:30PM (P.S.T.)
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