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Tte Martin

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Everything posted by Tte Martin

  1. Hello, I have sent you the contact details of our customer support in Germany. Please try calling or sending an email and keep us updated in here.
  2. Hello pihl001, if your microphone creates a lot of noise, you could try tuning down the microphone boost in your audio input settings. If that does not help, you will have to refer to your vendor or our tech support for a replacement. Sorry for the inconvenience.
  3. If refuse to believe the combination of "screen" and "too big" exists.
  4. Tte Martin

    General

    Is this the Core V31 on the way?
  5. Hello Jonas and welcome to our community forum! Our tech support in all regions should have spare cables available. Please get in touch with our customer service.
  6. My advice would be to blow out the dust with compressed air (either from a compressor, if you got access to one, or you can buy it in a can). Open the laptop for an even better result but make sure to fix the fans while you do. This worked wonders with my laptop, got the GPU temperature from 95°C down to about 60°C under load.
  7. I think I get it now. Unfortunately it is only possible to record (=save) macros while the Saphira software is the active window. However, you can edit the macros subsequently if you made a typo and it should not be necessary to record your macros in notepad.
  8. Hello Ageko, is it not possible to record any macros (as in: save macros to the software) or are they not executed unless the Saphira software is the active window? If it is the latter, have you tried switching through the profiles yet?
  9. Hello Jeremy, if the colour settings are saved in the Challenger software, try switching through the profiles with the key in the top right corner (with the three squares and the numbers 1, 2, 3). Let us know if something changes. If not, please let us know what exactly you are trying to change and which Challenger you are using on which OS.
  10. Hello matthewboogie, sorry to hear, that is not the experience we are aiming to provide. Your local Thermaltake tech support should be able to hook you up with a new cable with ease. You can contact the support here. Please remember to state which cable is broken, the one for mobile use or to connect to your PC.
  11. Please try the latest version of the firmware (2.0) http://community.thermaltake.com/index.php?/topic/291-volos-laser-gaming-mouse-firmwaresoftware-here/
  12. Hello ejsilk, unfortunately this sounds like you will have to RMA the mouse. Sorry for the inconvenience. To get a replacement, please either contact your vendor or get in touch with our customer support.
  13. Hello James, have you tried a different USB port yet? Does the PC recognise the key inputs and it's just the software that does not recognise the keyboard?
  14. I should take one with me on all my travels too...
  15. I am at that point right now... I mean, my system boots up super quick but I'd love my games to load up just as quick ^^
  16. The VERTO headset is coming to the German market in the second half of September.
  17. Glad you managed to find the solution yourself To mute the microphone you need to use the button at the inline controls. The microphone does not automatically disable when you fold it up.
  18. Thanks for the feedback. All our mousepads have been designed with different aspects in mind and not every mousepad is the right for everyone. That is why we offer a diversity in our mousepad range. Keep us posted about your experience with the Pyrrhus. I am using the White-Ra version of the Pyrrhus for about 6 months now and really like the feel.
  19. The "Ventus" will be roughly in your price range and is coming to the world wide markets soon. It is also fairly light and not too small. Check it out: http://ttesports.com/Mouse/149/VENTUS/productPage.htm?a=a&g=ftr#.U-HTXPl_vw8
  20. Hello luchito, neither side should be louder than the other. Please refer to your vendor or our support to get a replacement.
  21. Hello Jen, which region do you live in? Our products are available at most retailers and online shops and in certain areas we also have our own online shops.
  22. Hello link871 and welcome to our forums. Can you maybe try the mouse on a different PC to eliminate the possibility of conflicts with your motherboard or USB ports?
  23. Hello tester1 and welcome to our forums! The correct driver for the Saphira mouse is this one: http://ttesports.com/files/Product_download/tt%20esports%20saphira%20ap%20v1.1.rar The Saphira also has a button to switch through the pre-installed DPI settings at the bottom of the mouse (the one labled "DPI", right next to the "Polling rate" button).
  24. Awesome! If it ever breaks again, you know where to get a replacement.
  25. Using the detachable microphone is only possible in wired mode.
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