Tte Martin

More about the Thermaltake DIY LCS kit will be announced very soon. This is not available just yet.

Hello Ghardyne, I'd suggest to try cleaning the switches first. You can use water to clean it, just make sure not to connect the keyboard to the PC before you are 100% sure that all water is dried or you risk damaging the circuits (leave it to dry for at least 3 days and check for rests of water before connecting it back to your PC).

That looks so clean you could eat from it

What region are you in, Albe23?

Please contact our customer service for new gliding pads.

Hello v0ld3, do you mean that you need new gliding pads from the bottom side of the mouse?

Hello, I have sent you the contact details of our customer support in Germany. Please try calling or sending an email and keep us updated in here.

Hello pihl001, if your microphone creates a lot of noise, you could try tuning down the microphone boost in your audio input settings. If that does not help, you will have to refer to your vendor or our tech support for a replacement. Sorry for the inconvenience.

If refuse to believe the combination of "screen" and "too big" exists.

Hello and welcome to our forum. It might be that the Fn-key is defective, if you can't get either function to work. Do the "F#" keys work apart from the secondary functions? This is a case for our tech support, please contact your local Thermaltake tech support for a replacement. Sorry for the inconvenience.

Is this the Core V31 on the way?

Hello Jonas and welcome to our community forum! Our tech support in all regions should have spare cables available. Please get in touch with our customer service.

My advice would be to blow out the dust with compressed air (either from a compressor, if you got access to one, or you can buy it in a can). Open the laptop for an even better result but make sure to fix the fans while you do. This worked wonders with my laptop, got the GPU temperature from 95°C down to about 60°C under load.

I think I get it now. Unfortunately it is only possible to record (=save) macros while the Saphira software is the active window. However, you can edit the macros subsequently if you made a typo and it should not be necessary to record your macros in notepad.

Hello Ageko, is it not possible to record any macros (as in: save macros to the software) or are they not executed unless the Saphira software is the active window? If it is the latter, have you tried switching through the profiles yet?

Hello Jeremy, if the colour settings are saved in the Challenger software, try switching through the profiles with the key in the top right corner (with the three squares and the numbers 1, 2, 3). Let us know if something changes. If not, please let us know what exactly you are trying to change and which Challenger you are using on which OS.

Hello matthewboogie, sorry to hear, that is not the experience we are aiming to provide. Your local Thermaltake tech support should be able to hook you up with a new cable with ease. You can contact the support here. Please remember to state which cable is broken, the one for mobile use or to connect to your PC.

Please try the latest version of the firmware (2.0) http://community.thermaltake.com/index.php?/topic/291-volos-laser-gaming-mouse-firmwaresoftware-here/

Hello ejsilk, unfortunately this sounds like you will have to RMA the mouse. Sorry for the inconvenience. To get a replacement, please either contact your vendor or get in touch with our customer support.

Hello James, have you tried a different USB port yet? Does the PC recognise the key inputs and it's just the software that does not recognise the keyboard?

I should take one with me on all my travels too...

I am at that point right now... I mean, my system boots up super quick but I'd love my games to load up just as quick ^^

The VERTO headset is coming to the German market in the second half of September.

Awesome Let us know if you run into any other problems and enjoy your Black gaming mouse.

If you are getting the error message "Please plug-in a gaming device to start the AP configuration", please try the following: - Download this tool: http://www.ttesportsworld.de/files/Tt%20eSPORTS%20Black%20Gaming%20Mouse%20Crack%20Tool.zip - Run the programm as administrator (right click, run as administrator) - Click "RESET" - Reboot your system The issue should now be resolved. Note: This tool is only for the Black mouse.