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Found 36 results

  1. Hello, We have a wonderful keyboard with original Cherry Mx switches. Thermaltake is a premium company selling excellent quality pc peripherals from long time, hence expectations from them is at par with their competitors, however at the same I found Premium X1 keyboards software is way too weak and buggy compared to competitors like Corsair and Razer's solution. I did not found any way to layer multiple RGB effects with this software and make cool custom lightning profiles. Thermaltake please advise if any possibility / hope of adding this multi layer effects capability with new software update from your end, so that we can have custom lighting profile sharing community like other brands. Thermaltake fans please share your thoughts / expectations about this. Thanks......
  2. My Thermaltake Neptune Elite RGB stopped working after update, can anyone help me or please post Thermaltake Australia phone number. The windows picks up the driver but with unknown driver {USB input device}, and the Tt eSPORTS Gaming Software 3.0 says Please connect to correct device. I have tired it on 3 PCs Thank you
  3. Hoping someone can help me, got my new commander combo, had no problem with getting drivers for the keyboard but auto update seems to not be able to get the drivers for the mouse. does anyone have a link to the drivers for this particular product, as all. of the links on the website appear to not work for me. also, how do i install the software that comes with the drivers to edit macros and features of the combo? thank you in advance
  4. jose_Ezquibel99

    TTesport Challenger Prime RGB problem!!

    Hi everyone, I want to ask for help in this forum because my challenger prime rgb keyboard stopped working after trying to update the firmware to version 2.0. Now when I connect it does not turn on and in the Windows 10 Device Manager I get error code 43 (Error in a USB device descriptor request) so it does not work anymore and I would like to know how to fix it and install the software again but it does not recognize it and it is totally off. Excuse my English level ... I'm from Argentina.
  5. Hi there, I recently aquired a Tt gaming keyboard (Challenger Illuminated). Everything works fine, except the software that comes with the keyboard (I tried the one on the website too). It seems to have no effect on the keyboard. I can't make T keys, i can't control the light, literally i can't do nothing with it. I am running Windows 10 Pro x64 (genuine). Is there a problem with the OS? I tried to run it with admin right and in compatibility mode (Win 7/8 compatibility) and the problem still there. Is there something i can do to fix it?
  6. This is the place for all our fans and friends with the POSEIDON Z RGB to share their customize lighting profiles! You can customize your special lighting profiles and share it here! You just have to save the profiles from the software and post the files here for everyone to download! We will also be sharing some of the lighting profiles we have customized! Let's start and share the amazing colors! HERE'S MY LIGHTING PROFILES: CLICK HERE! You can share yours at the comments below!
  7. The CHALLENGER EDGE – Comes with a brand new floating keycaps design, delivering stunning colors under each keycaps that provide gamers a more attractive and in-style look while gaming! Additionally, it was created with a splendid black brushed aluminum faceplate and double injection keycaps that makes it cooler and more extraordinary! More info: http://bit.ly/1OToYNX
  8. Here we will show you some amazing stuff did by our talented modders from around the world! We will be updating this album whenever we have fresh mods created by our awesome modders! Do you think you can mod the POSEIDON Z RGB too? Show us your creation and your beautiful work might just be included here as well! ‪#‎ttesports‬ ‪#‎poseidonzrgb‬ ‪#‎modding‬ ‪#‎RGB‬ Buy Now: http://amzn.to/1OKaDCr Product Info: http://bit.ly/1Oc0L44 Daniel Woods_Australia Marc Molella_United States Eddy Kuz_Germany Nick Blackwell_United States Ponsarud Romvilast_Thailand Stuart Tonks_Australia Suchao Powphong_Thailand
  9. Hello I want to ask Question, i have Poseidon Z RGB BS . before the new firmware released , my keyboard working propely for anything. but after i'm updating my firmware into v2.1.2 now my keyboard always spamming key when pressed Once Time. Ex: S : sssss J : jjjj Num. 8 : 888888 (Sometimes i have to press this key becaue it's not working sometimes) "( : ; )" : that Double Dot sometimes doesn't work , so i need to press it multiple times until work Num Lock : sometimes it doesn't work too so i have to press it many times. and writing this topic, i have to delete some spamming key too xD Please fix this Problem My keyboard it's only 4 month age now , if my keyboard broken maybe this keyboard in bad quality right ? i need help , if someone have same problem please help me find out how to solve this problem because it's really disgusting, disturbing when i playing games and writing on my job task Thank You.
  10. The Challenger Prime keyboard software has four profiles. One called Gaming Profile, and three called Profile 1-3. The problem is that they don't actually seem to work that way in practice. Pressing M1, M2, or M3 on the keyboard disables the Windows key. Pressing Fn+PrtScr (i.e., going to gaming mode) enables the Windows key again, and takes me to a profile that I don't seem to be able to control. Pressing Fn+PrtScr again takes me into the gaming mode profile I had set up in the software. My testing method is simple. I set up the T6 macro key as shown in the screenshot. Press M1 then T6, and it enters '1'. Press M2 and then T6, and it enters '2'. Press M3 and then T6, and it enters '3'. Press Fn+PrtScr and then T6 and it enters '' (i.e., nothing). Press Fn+PrtScr again, and it enters 'g'. The expected behaviour would be for M1, M2, and M3 to have the Windows key enabled, and pressing Fn+PrtScr to disable the Windows key and put it into the specified Gaming Profile. Or, failing that, for it to at least have M1-3 disable the Windows key, Fn+PrtScr to enable the Windows key and put it into the mode the software describes as Gaming Profile. Could anyone explain this behaviour to me, and how to fix it to perform as expected? Cheers.
  11. Is there a way to get T1 - T6 to register as F13 - F18 or as generic buttons? I know the keys exist, but they're not on the Challenger Prime. Shift + F1 does NOT register as F13 despite basically every forum saying it does, so I assume I need to use Autohotkey. None of the very few scripts I've found have worked and I know nothing about scripting for the program, so I'm both lost and stuck.
  12. PepsiXy

    Poseidon Z Multiple Input

    Hello everyone, I have a Poseidon Z mechanical keyboard and it will frequently output a keystroke multiple times. What I mean is, if I were to hit the T key, for example, exactly one time, it should output a 't', but instead it will output 'tt','ttt','tttt'. This happens for multiple keys. Is there any way to fix this? I tried sending an email to info@thermaltake.com per instructions for the warranty, but I am unsure how long it will take for them to reply. Thanks
  13. Hi Tt Team I really need some help with my Tt eSPORTS Challenger Edge Pro, I have the problem with the driver not being correct it appears as HID Keyboard Device this resulting in the problem of the keyboard not being recognised by the Tt eSPORTS GAMING SOFTWARE V1.0. This is extremely problamatic for me and I was wondering if I could get help as soon as possible Thanks Heaps, Jebus.
  14. Guest

    CHALLENGER Prime RGB Owners Club

    The CHALLENGER PRIME RGB Membrane Gaming Gear Combo – Packs a whole lot of features at a budget friendly price with enhanced colorbar concepts, our basic customizable backlighting has been evolved for extreme customization. It gives a spectrum of visual effects featuring multi colors and provided users the easiest way to tune and most importantly, it colors up your life! Brightness can further adjusted via the dial in the front center of the keyboard. As with the CHALLENGER series of keyboards, the CHALLENGER Prime also features onboard memory for setting the dedicate macro keys. In addition, there are multimedia keys, shortcut keys, repeat rate and poll rate adjustment keys! More info: http://bit.ly/1mB3o4j Buy Now: http://bit.ly/1S3if46
  15. Hello, first of all I will be using the translator because my English is very bad. Well I was looking if someone has bunny hop macros for the keyboard challanger prime If someone can pass me the file would be helpful thanks.
  16. COMMANDER COMBO Gaming Gear Combo (Multi Light) – Gaming Gear Combo – comes with 3 colors (Red/ Blue/ Purple), uses Plunger Switch with the same design of Mechanical keycap, gives users an awesome tactile feel and pleasing click with each keystroke plus presenting response feeling like a mechanical switch that surely improve users’ gaming performance by giving users speed and responsiveness like never before! More info: http://bit.ly/1m2SPpy
  17. Hi everyone, I have a challenger prime rgb keyboard and mosue combo, but the keyboard isnt working since 2 weeks ago, works fine on others computer but not on mine. Can anyone help with this issue? I cant even re-install the software because it doesnt recognise the keyboard is plugged in. Thanks
  18. JohnnyGervais

    Posiden z illuminated keyboard .help.

    Hello community. Sooooo looking for somebody anybody who knows how I could get my posiden z illuminated mechanical keyboard to enter into legacy support or bios mode or whatever it is so that the keyboard will configure with my ps4. Not sure if i need to press certain keys or get software to do so. The keys light up and the ps4 detects the keyboard when I plug it in but nothing will type or work in my games or in the ps4 menu!!! Really want this to work thank you for your time regardless
  19. Hello everyone, I bought this TT Esports Challenger Prime keyboard a while ago and after following the instructions, I managed to plug it in and turn on the lights and got it working by installing the software. At first, I didn't notice, but after some time, it seems that the lights stopped working. When I noticed, I uninstalled the driver and re-installed it and restarted my computer but still the same problem. Currently, I have a 64-bit Windows 10 (Creator's Update) OS. Can anyone help me please? I have already had to return the keyboard and get a new one because of a faulty backspace key and I don't want to have to change it again. If you have any more queries to ask me to give you more information, kindly do so.
  20. Martonator

    Enter Key Broken

    I have been using my TTe sports Challenger Pro keyboard for a while and recently the plastic underneath my enter key snapped and i am no longer able to use the key, I am writing this to ask if there is a way to somehow buy a new one or get a replacement as I would much appreciate it and would prefer not have to buy a new keyboard just for one key. thanks very much!
  21. TheAngryChickaDee

    poseidon z RGB

    im having some trouble setting up macros in the software for this keyboard, it wont let me set the alt key as a macro, well it will let me set it as a default macro setting up the keys i want them selves (in this case switch from 3-1 really fast for a quick awp switch in csgo) and it will net set them, i know im doing it right because i tried doing the same thing with the e key and it worked, is the alt key just not possible as a macro? cause it was on my old razer keyboard...
  22. Hi! I'm Thang Tu, from Viet Nam. My keyboard have duplicated problem. I have contacted Thermaltake Distributors in Viet Nam, http://starfish.com.vn/intro.html, for warranty. The keyboard duplicated on "X", "C", "V" key .First time, They said that the problem was caused by customer, they saw water streaks on the keyboard. I didn't know if they right or not, but I can assure with you that I don't pour water on my keyboard accidentally or deliberately on my memory. So, they didn't send me a new keyboard, and they supported to fix the problem. After 2 weeks fixing the keyboard, they sent me back the keyboard and everything is fine until 2 weeks later. The keyboard duplicated on "A", "C", "B", "M" key. I sent the keyboard to them for the second warranty. They took me 2 weeks to fix the problem again. Everything seem to be fine after fixing. But again, after 2-3 weeks using the keyboard, the problem came back. This time, the duplication happened with "A", "C", "G", "Window" key. On August 19th, I have send them back for the third warranty. the new things is they asked me to replace new switch which will be cost 0.68$/ switch. I'm really upset about their offer, but I cannot use the keyboard with this duplication. And if I accept to replace the switch, do you assure that the problem will be resolved forever ? So now, I'm writing you this message to ask for a help. I feel like I'm losing my money, really frustrated. Please prove me that I had poured the water on keyboard, don't just blame your customer and brushed away the responsibility. Also, I have found many bad review about this keyboard on amazon.com. You should consider your Distributor in Viet Nam also, really bad customer service! Thanks for your read, Thang Tu
  23. whaleseeman

    Poseidon Z RGB broken?

    After installing the ttesports windows software for the Poseidon Z RGB, the lights on my keyboard suddenly turned off. The computer recognizes the keyboard but the keyboard does not work. Toggles keys do not work either, the keyboard does not even light up now. I have tried reinstalling the drivers and none of that worked. I tried the keyboard on three different computers and it does not even light up, let alone work. It was working just fine until I installed the software. Help please ;-;
  24. Hi, I recently bought this keyboard, saw good reviews and wanted to give it a shot. I like the design and product itself, however am unable to configure the backlight etc without a software for Mac. Anyone know of a software for back?
  25. I was wondering whether anyone knew the release date for the Tt eSPORTS Challenger Edge gaming keyboard, on the Tt YouTube Channel, they said it would be released this month (June), however I was wondering whether that would be the same for Australia.
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