RGB1250W warning message

[jwar]

Hello all has anyone seen this message before? Pop up stating that there is abnormal activity on the Thermaltake PSU. This is a new build for me and I have been getting this message constantly. 

Also my PSU fan is always on. I was under the impression that it only comes on at temp. Included a print screen of both the warning and of the temp. DPS software ver 3.0

Specs on build

Asus Maximus Formula IX

Intel i7-7700K

Corsair 32gb RGB DDR4 3000Mhz Vengeance 

Corsair H115i AIO 

Thermaltake Core X5 tempered glass edition 

Thermaltake ToughPower RGB1250W 

 

[Darren YangTt Spm]

Hi Jwar, 

Normally it will happen when the electric company doesn't provide stable electricity for power supply. DPS G PC APP will inform you when abnormal conditions happen

So, if this situation doesn't happen a lot, you can continue to use this. But, if it happens a lot, we will suggest to get a RMA 

[supergenny]

 

I get fan voltage errors I think it's a software problem

[freewheelin76]

I'm getting one saying fan speed operating abnormally. 

[BajuBesi]

i have the same problem,can anyone help with this?? same warning message what should i do ?? is it dangerous ?? 

 

my psu is Toughpower DPS G RGB 850

[Kmcneil007]

I get the same error.  Contacted TT support.  They replaced my power supply from a 1050 to a 1250w iRGB Plus Platinum PS.  Same issue.  I think its a software issue.  Uninstalled and reinstalled. Deleted it in the user directory, delete registry entries.. nothing works.  I am thinking about just uninstalling it period as the rgb lighting works with the TT RGB Plus software.

[JeffWu]

Hi Kmcneil007

Sorry for any inconvenience.

Our team will solve this issue on next version.

[ernesto sanchez]

[ernesto sanchez]

geting this every time in my pc

what shoud i do??