spacebar

[Graychild]

I have a thermaltake challenger keyboard, and the plastic numbs that hold the pin in place on the spacebar have worn down on one side, so it pops loose unless I hit the spacebar on the far right side. anyone know of a jerry-rig fix for this? or know somewhere where I can buy a new spacebar?

[Tt Marco]

Hi Graychild,

 

Sorry to hear the experience you have with spacebar on Challenger Keyboard.

 

If you locate at USA or Canada, Please apply RMA at this Link.

or

Email: ttsupport@thermaltakeusa.com

or

Contact Toll Free: 1-800-988-1088 M-F 9:00AM~5:30PM (PST)

 

We are willing to help to replace spacebar for you under 2 years warranty

 

Please provide the following informaiton during RMA applicaiton:

Name

Address

Phone Number

Email

Note(Problems)

Item Number

Serial Number

Purchase Locaiton

Invoice Date

Invoice Number

 

Please attached Copy of Receipt within Return Package.

 

Sorry for your inconvenience and Thanks for your cooperation.  

[Graychild]

I already applied for an RMA, it is less than 2 years since the date of purchase, I applied the RMA over a month ago, I've not heard a peep from support since. I even gave them my credit card for the advance thing just in case.

[Nooza]

Hi marco,
I have the exact same problem but I live in Australia. What can I do?

[Tt Marco]

I already applied for an RMA, it is less than 2 years since the date of purchase, I applied the RMA over a month ago, I've not heard a peep from support since. I even gave them my credit card for the advance thing just in case.

 

Hi Graychild, 

 

Sorry about the delay.  Let me check the status for you.

 

May I have your RMA number that we issue you once you applied ?  

 

Thank you.

[Tt Marco]

Hi marco,

I have the exact same problem but I live in Australia. What can I do?

 

Hi Nooza,

 

Sorry to hear that you have the same problem with spacebar on Challenger Keyboard.

 

There are two ways to contact Thermaltake in Australia and New Zealand

Tel: 03 9763 1622

or 

email a support ticket at link

 

Wish both contact information will assist your need.

[CGTV]

I have the same problem. But im in Germany and i cant speak really good english. Did you have an german support?

[Guest Tt Paul]

I have the same problem. But im in Germany and i cant speak really good english. Did you have an german support?

Hi, CGTV

 

Please go to Tt eSPORTS Global service center( see below link) and fill up your information, thank you.

http://my.ttesports.com/ctGeneral.aspx

[Tte Martin]

I have the same problem. But im in Germany and i cant speak really good english. Did you have an german support?

I have sent you the details in a private message.

[Guest]

If all products are in the warranty period, our customer service team will handle with urgency.

 

Thumbs up guys!