skylinemmm 2 Posted February 24, 2019 Report Share Posted February 24, 2019 Hi, I ran into such a problem. When I run the Tt DPS G App program, the read heads start clicking on the hard drives when I turn off the program, everything becomes normal. Has anyone encountered such a problem? For visibility, I recorded a video. Dusty and Max G 2 Quote Link to post Share on other sites
JeffWu 5 Posted March 4, 2019 Report Share Posted March 4, 2019 Hi Skylinemmm DPS G app will detect and scan disk information. So suggest that close this app while you are checking or rebuilding your disk . Thanks for your question. Max G 1 Quote Link to post Share on other sites
skylinemmm 2 Posted March 4, 2019 Author Report Share Posted March 4, 2019 Hi JeffWu I specifically launched a hard drive check so that you can see how the dps app affects their work. This happens all the time while the dps app is running. It seems to me that this may be due to the built-in monitoring of the status of hard drives in the dps app. You can release a version without the function of monitoring hard disks or make disabling this function in the application settings. Quote Link to post Share on other sites
JeffWu 5 Posted March 5, 2019 Report Share Posted March 5, 2019 Hi Skylinemmm I got it! Thanks for your feedback. We will discuss this topic. Some people like monitoring hard disks, but others dislike... Set a switch button is a good idea! Thank you ! Quote Link to post Share on other sites
skylinemmm 2 Posted March 5, 2019 Author Report Share Posted March 5, 2019 Yes, it would be great, and it is necessary to make so that the switch would turn off not just the graphic element of the status of hard drives, but turn off completely the appeal to hard drives. Quote Link to post Share on other sites
mpedro667 0 Posted June 27, 2019 Report Share Posted June 27, 2019 I noticed a similar phenomenon on my PC, that's why I don't really use the app anymore. I just use it to change the RGB settings of the PSU, then I close it in order to prevent the constant hard disk access. I don't know any other PC hardware app (like from Zotac, Corsair or Gigabyte...) that does that, and it is annoying. Are there any news regarding this issue? Is this going to get fixed in a new version of the app? There have been several updates to the app in the last few months, but none have addressed the issue so far... Quote Link to post Share on other sites
skylinemmm 2 Posted October 17, 2019 Author Report Share Posted October 17, 2019 Hi, I’ve been using a power supply for a year now, but they still haven’t solved the problem. Tell me in which century will fix this problem? Why am I buying an expensive product and getting a buggy device? And even more so, I'm not the only one! Quote Link to post Share on other sites
Dusty 0 Posted November 13, 2019 Report Share Posted November 13, 2019 TT sent me a version of the app this morning to try, but it does the same thing. DPS G App 3.2.05. I'm not sure what they changed, but all of a sudden, all of my Firefox tabs kept crashing. I tried refreshing Firefox, but that didn't help. I then uninstalled and reinstalled Firefox, and that didn't help either. Since the only program I installed today was the DPS App, I uninstalled it, and my Firefox stopped crashing. Talk about falling out of the frying pan and into the fire! Quote Link to post Share on other sites
Max G 0 Posted December 24, 2019 Report Share Posted December 24, 2019 Hi Guys, Running latest Win 10 here and the latest Thermaltake DPS POWER.exe. The issue with excessive Disk I/O and excessive non-stop disk wear is related to HWiNFO64.dll component of the program that is constantly retrieving some Disk details. I ran Windows Performance Recorder and Windows Performance Analyzer, and it appears that the app contributes about 1% of non-stop constant Disk I/O, enumerating all disks, essentially waking-up those disks unnecessarily. One workaround is to delete the HWiNFO64.dll (or HWiNFO32.dll on a 32-bit system). Then restart the app. It's gonna complain about the missing .DLL at first, but then it runs fine after that. Obviously some functionality of the app is no longer available, but the constant disk use and disk clicking is gone. Please, please fix this - get rid of non-stop Disk I/O by doing periodic polling. It'd be much more efficient if the app does this polling once a minute, not every 100ms. Quote Link to post Share on other sites
Max G 0 Posted May 15, 2020 Report Share Posted May 15, 2020 Latest app 3.2.3 posted April 1st, 2020 still has the issue: keeps unnecessarily waking up the hard disks all the time. Quote Link to post Share on other sites
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