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Found 38 results

  1. Hello I want to ask Question, i have Poseidon Z RGB BS . before the new firmware released , my keyboard working propely for anything. but after i'm updating my firmware into v2.1.2 now my keyboard always spamming key when pressed Once Time. Ex: S : sssss J : jjjj Num. 8 : 888888 (Sometimes i have to press this key becaue it's not working sometimes) "( : ; )" : that Double Dot sometimes doesn't work , so i need to press it multiple times until work Num Lock : sometimes it doesn't work too so i have to press it many times. and writing this topic, i have to delete some spamming key too xD Please fix this Problem My keyboard it's only 4 month age now , if my keyboard broken maybe this keyboard in bad quality right ? i need help , if someone have same problem please help me find out how to solve this problem because it's really disgusting, disturbing when i playing games and writing on my job task Thank You.
  2. Where do I download the KNUCKER Elite software? Sorry for the noob question.
  3. Poseidon Z Multiple Input

    Hello everyone, I have a Poseidon Z mechanical keyboard and it will frequently output a keystroke multiple times. What I mean is, if I were to hit the T key, for example, exactly one time, it should output a 't', but instead it will output 'tt','ttt','tttt'. This happens for multiple keys. Is there any way to fix this? I tried sending an email to info@thermaltake.com per instructions for the warranty, but I am unsure how long it will take for them to reply. Thanks
  4. Riing Plus 12 Error Code:H_0x0001

    Hey guys just today I got 5 of the Riiing Plus 12 Premium Edition Fans installed and all the fans work and run the default lightning and the software detects the fans and shows their temp etc but it also gives the Could Not Find Fan Controller, please check the Fan Controller is connected (Error Code:H_0x0001) message and I can not control the fans in any way with that up. My system specs are as follows. Windows 7 Pro 64bit Intel Core i7 3770K Corsair Vengeance Pro CMY32GX3M4A1600C9R 32GB (4x8GB) DDR3 ASRock Z77 PRO4-M Motherboard GTX960 4GB Would I need to request a controller replacement like I have read others have done or is there any way I can fix this? because like I said it all the fans work and are detected it's just I get that error in the software. I have downloaded the latest version of Riing Plus RGB Tt Premium Edition V1.1.4 Any help greatly appreciated. Edit - Ok I solved the above issue (turns out the USB was just loose but now I have another with sound mode. when ever i go to either of the 3 sound control options on any of the fans it gives me a message saying "the audio source output could not be received, Please check the audio source output whether is occupied" not sure how to solve this one any ideas?
  5. Hello, I turn to the community about my Thermaltake Riing 12 RGB Fan TT Premium Fans. After the recent installed assets, I tried to install the software provided by the official website. Except that unfortunately, the software does not run ... I run Windows 10, and I installed the controller in my box. So if you have a solution to my problem, thank you for contacting me as soon as possible Cordially. Ps : You have attached 3 photos of my box with the controller and connections used.
  6. Fan mounting on x5

    Hello everyone. So I have a x5 cube chassis and I'm trying to mount some more fans. I see clearly in the display on the main thermaltake webpage the 6 120mm fans can be put on the very bottom of it. But as I look inside my case I see no way to mount it. Can someone please help me with this so I can get my fans put in.
  7. I cannot login using the account I created. On a side note when you select create your account and the only options are Enter/Try Now, that's a little odd, why wouldn't you take your customer to an actual create account screen. Anyways after looking for that option on the front splash page and then attempting to creating a trial account, finally just hitting enter and finally seeing a way to create an actual account I thought I had figured it out. Now, no matter what I do the app will refuse to let me login. I have tried v1 and v2, (your link to download the app on your site downloads the old one, I had to guess and manually type a 2 in the zip file to download v2...really??) both version do not allow a login. When I try to register again it says an email already exists and I have an account. I'm losing my mind over here...this shouldn't be this difficult!
  8. Hello, I bought a TALON gaming mouse from Frys. When I came home I had fun and all! Then 3 days later I spam the mouse buttons like "Right click, Left click, and LED Button" I spammed that and then it turned off. Please help me. I'm about to record for youtube and I don't have a mouse rn. Regards -ZakStudios
  9. Help me please!

    Hello everyone, hope your day is going well, I just have problem with my build and I need help. This is my first time building a PC. The issue is i can not get the RGB function of the fans or CPU connector to work. The pictures below give you an idea of the issue. I have plugged in every cable to the correct ports and connections. Specs: Intel core i7 7700k ASUS ROG Maximus IX Formula Corsair LPX vengance RAM Thermaltake FLOE Riing RGB TT Premium Thank you in advance!!
  10. I recently purchased the Ventus Z gaming mouse and it feels great except there is no software available to download for this mouse and the box says the mouse has adjustable DPI and RGB lighting with a picture of the software being used on the box. Please help me find the program I need to use this mouse.
  11. So, about 3 weeks ago, my CRONOS White headset had begun flaking out, with the cable that lights up the headset, causing static through the headset itself. I unplugged the USB cable, and went on, without lights. Then about 2 weeks ago, the headset's main audio began faulting. I have to hold the cable at a perfect 45 degree angle for any sound to come through. I decided to contact support. The RMA support page says to expect a response within 24 hours. I submitted this ticket around 10 days ago. I sent a follow up RMA 3 days ago, still nothing. I've had to contact support in the past, for the exactly same issue, on my old CRONOS Black headset. In the past, they responded within 10 hours, and had worked together to fix my issue, and I am incredibly satisfied with that interaction. This time however, I seem to be in the dark. Any suggestions on what to do? Thanks in advance. Edit: I've owned this headset for around a year, and my Black headset, i bought around 3 years ago.
  12. Hi! I just bought this mouse, I was making a review on it. I have no problems with the LOD. I know this sensor has high LOD behavior, same thing happen with the Fnatic Flick G1. However, I HAVE A PROBLEM: Macros are NOT WORKING on Profiles 2, 3, 4, 5. At profile 1 I can assign macros on the programable buttons, software shows in the label the macro is set, and is working. On the other profiles, I can't assign macros on the buttons, software doesn't show anything after assign the macro. The software is updated: 2.0009, also the firmware: 1.10. (firmware was updated at the first run of the tteSports Command Center) I test and review the Ventus Z, is working perfect without any issue. I love what you did with the Ventus R, is a great mouse. I hope you can help me to fix this problem, and take advantage of his full potiential. I will fix with a new firmware? Thanks for your support. P.S. I record a video showing the issue:
  13. Even having a graphic card of 8GB NVidia, I am still facing with my system for all my designing projects that is why four days back I decided to buy a newer and bigger graphics card for my system. I was in one of my trusted computer hardware store and was checking out the specifications of the different graphics card. I knew that if you will need an external graphic card if you want to have the smoothest experience for all graphics related activities on your system. However I bought one, and when I connected it to my system, it showed me the blue screen on which it asks to get a high voltage power supply unit. I am working on my animated video for one of my clients who provides custom essay writing services which project delivery date is very near and now I am out of cast too. Why do I need a high voltage power supply unit just because of a bigger graphics card which itself is quite expensive for my likeness Kindly suggest me some alternates which include very few investment and process quickly too because I am very near to the project delivery date which is the only way I can pay my bills.
  14. Urgent need of help!

    I am in possession of the BLACK V2 thermaltake mouse (A very good one) but i currently want to bind my mouse four and five buttons to genji meelee but i cannot do this at the moment because when i install the software for my mouse, it installs, goes into the tray (in the bottom right) and has three options, i will post a picture, this does not let me edit the mouse settings at all and i have spent hours trying to fix it and im really on the edge. Clicking any of the three options doesnt do anything except for the website one, HALP! Please reply asap, thanks.
  15. I have had the Challenger Ultimate Keyboard for quite some time (1-2 years), and I have never been able to use the backlight for the keyboard's keys. The main issue is that whenever I turn on my computer, with the Backlight Power Cable plugged in, it tells me that the USB is over-charged, and shuts down automatically. Just today, I bought a Powered-USB Hub (Inland), and although it powers up, the keyboard draws too much power from the Hub as well, and as a result, the Hub shuts down, and does not power the Backlight. I would enjoy any help on the issue, and I would be most thankful If I recieved some solution to this problem. For now, I am typing this all with the keyboard itself. Thankfully, Its main function still works.
  16. Hey all, I'm wanting to build my first custom WC loop and this seems like a great time to buy since the sale is going on. I have a few questions questions however as I look at what I want to get..... I'm thinking of going soft tubes since it seems a little easier and cheaper for beginners. I really want the new RGB waterblock thermaltake sells but its not included in any of the kits so if I were to buy all the pieces separately I'm looking at: P22-D5 Reservoir/Pump RGB Waterblock Pacific RL240 radiator (I felt like I don't "really" need a 360) Riing Fan 3 pack (I like the newest ones but they're not available right "now" in the store) Coolant V-tubler 4T Fittings This comes out to about $470 in Thermaltake's store, where as their Pacific RL360 kit (which is all the same things except an RL360 and a non rgb waterblock) is $409. I'd obviously save a good bit of money by going with the kit, but lose the ability to customize a few parts. Am I missing something or is there a discount built in for buying the kit? Another question I had is the pumps/reservoirs. What does the "-D5" pump do that the others do not? There is about a $60 premium on those. Also how big of a reservoir do I really need? Really appreciate any advice here, thank you so much!
  17. How to create Macro in Challenger Keyboard can someone Help me how to do it
  18. copy system hdd to hdd in duet

    how do you copy system Hard drive to Hard drive in duet
  19. issue with my mouse lights

    hello, I bought a theron mouse in a few month ago and I read in the product page that I can change my mouse light color so I download the mouse app in my computer but the problem is when I open the app and click on light option the what I see: http://prntscr.com/c1ihy0 note my mouse cod: trn006dtmhf001858 I hope some one can help me!
  20. Hoping someone can help me, got my new commander combo, had no problem with getting drivers for the keyboard but auto update seems to not be able to get the drivers for the mouse. does anyone have a link to the drivers for this particular product, as all. of the links on the website appear to not work for me. also, how do i install the software that comes with the drivers to edit macros and features of the combo? thank you in advance
  21. Mind if you could help me with my Tt eSports Poseidon ZX? I've got this awesome keyboard way back 2013. And with all due respect, this keyboard help me almost all of my projects as a programmer and a gamer here in the Philippines. But theres one thing that went my keyboard to have a problem on its Kailh switches. When pressing the keys "f" and "j" it suddenly doubles what I've clicked. Can you help me with this? Is my keyboard still covered with its 5year warranty? Help me please
  22. I got myself Poseidon z RGB and edited the colours, all those things...After turning my computer off and turning it on, all the profiles change to fully lighted red...what can I do to fix it
  23. Hi, my name Nate, and i just bought this wonderful keyboard. I Love It, but the things is when i used the software to change the lights, when i save the 'mode' then load it and apply it, and it gives me this https://gyazo.com/22b6c1675ed8b664d54500e9c7a63e56waited for about an 1 and half and it didnt work. If its my specs, https://gyazo.com/dfc57359ed860527445d0cfcdc8aafe7 then what should i do. All i need is to change the lights. HELP
  24. I recently purchased the Thermal Take Commander Keyboard and Mouse combo, when i tried installing it, to my Windows 7 ACER laptop, for some reason the mouse's Scroll Wheel didn't work, I don't know if it had to do with the installation process bugging out or something but can anyone help out? Thank You.
  25. So I brought the multi light commando combo the other day nut im still trying to figure out how to use the lighting options on the mouse, like do I have to download some type of software for it? Because it didn't come with a users guide at all just warranty, Can someone help me as soon as possible thanks.
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