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  1. The problem with my mouse is that it would sometimes randomly double click the right click whenever I am in a game and use the right click. Is there anyway that I can turn off or get rid of this?
  2. Hoping someone can help me, got my new commander combo, had no problem with getting drivers for the keyboard but auto update seems to not be able to get the drivers for the mouse. does anyone have a link to the drivers for this particular product, as all. of the links on the website appear to not work for me. also, how do i install the software that comes with the drivers to edit macros and features of the combo? thank you in advance
  3. This thread is dedicated to answer your questions regarding Tt Community forums, if you have any problems registering or posting you can read the guide below. if the problem persists please feel free to contact an Administrator or Moderator. How to Register How to register and the added benefits of being a registered member. Help Topic: How to Register To be able to enjoy all of the features available to the community, you will need to sign up for a member account. Registration is easy and only takes a moment to complete. To sign up, click the "Create Account" link at the top of any
  4. for example my labelled u key would output t, my F2 would d key would output Tab ive tried resetting it with the software but it wouldnt work
  5. So last night, I noticed that anytime I tried to open a game from Steam (Less frequent) or change a wallpaper through Wallpaper Engine (Every single time), the ThermalTake software would open itself from the task bar and put it self on top of ever application I currently had open. The only way to stop it was to force close the software so it was no longer running. Of course this disabled the lighting, and I'm assuming any fan specific settings I had set up. I've uninstalled the software, and I've restarted my computer and it keeps doing it. This was never an issue before yesterday, which I bel
  6. I bought the Challenger Prime and I installed the v3.0 software. But there is no controls for the keyboard and mouse lighting. I've seen that there should be a lighting option in the software but there just isn't an option. Why am I not getting the controls? Was lighting controls removed from the software or is it the wrong software?
  7. Hello, I am trying to figure out how to go about installing 10 Riing Trio fans. They are 140mm fans going inside a Thermaltake View 71. My mother board is a Gigabyte Aorus Z390 Master. How to I power and control all 10? And what voltage would it run? Thank you for any and all help.
  8. Hey guys just today I got 5 of the Riiing Plus 12 Premium Edition Fans installed and all the fans work and run the default lightning and the software detects the fans and shows their temp etc but it also gives the Could Not Find Fan Controller, please check the Fan Controller is connected (Error Code:H_0x0001) message and I can not control the fans in any way with that up. My system specs are as follows. Windows 7 Pro 64bit Intel Core i7 3770K Corsair Vengeance Pro CMY32GX3M4A1600C9R 32GB (4x8GB) DDR3 ASRock Z77 PRO4-M Motherboard GTX960 4GB Would I need to request a controller rep
  9. Hello everyone. So I have a x5 cube chassis and I'm trying to mount some more fans. I see clearly in the display on the main thermaltake webpage the 6 120mm fans can be put on the very bottom of it. But as I look inside my case I see no way to mount it. Can someone please help me with this so I can get my fans put in.
  10. Where do I download the KNUCKER Elite software? Sorry for the noob question.
  11. Hello, can I use 6 trio fans and lumi strips in one TT sync control? If not can I use 2 TT sync control? And if I can use 2 how do I do this
  12. can I have a 360mm Floe ring, and 6 trio fans synchronize with mystic light or Asus aura? if so how would one achieve this
  13. ayman

    Keys problem

    My left shift key doesnt work. I dont know its malfunctioned.But I bought it today. I dont feel nothings wrong wiyh keyboard. Is there any way that any settings changed it, or any other way?
  14. Hi all, I've been searching this forum for about 4 hours trying all the solutions I can find. But all of this effort is to no avail. I cannot get the software to detect the controller no matter what I do. The fans work, as do the LED's. But i have no option to do anything in the software. The mobile application does bring up my desktop, and the Razer Synapse software both show it as well. I have an ASUS Prime Z270AR motherboard with an I5 7600K. Any help would be appreciated. Edit: I have the Thermaltake Pure Plus 12 three pack with controller.
  15. So i bought the TALON X mouse then downloaded the gaming software 3.0 but when i open the software it says "PLEASE CONNECT TO CORRECT USB DEVICE" i tried all my usb ports and still didn't work, restarted my pc, i re-downloaded the gaming software multiple times, please help because this been bugging me for the last hour
  16. I can't get my thermaltake riing plus 14 to connect to the software. I think it's my fan controller but thermaltake won't get back to me. The controller and fans came with my veiw 37 and tt riing plus RGB software won't recognize the fan controller. Please help. I attached a picture of the exact fan control I have. My set up is Msi gaming plus x470 motherboard Ryzen 5 2600x
  17. Hello everyone, I do have a little issue with the TT PREMIUM X1 RGB GAMING SOFTWARE solution. If I try to install it, it always wants to install the MS VC++ x86 redistributable, but cancels installation because a newer version is already installed. By trying to run the software it does not work, how can I fix that, would really like to customize my keyboard LEDs.
  18. Hello, I bought a TALON gaming mouse from Frys. When I came home I had fun and all! Then 3 days later I spam the mouse buttons like "Right click, Left click, and LED Button" I spammed that and then it turned off. Please help me. I'm about to record for youtube and I don't have a mouse rn. Regards -ZakStudios
  19. Hello, I just cracked my Thermaltake Core G21 T6 case's one side's tempered glass. I cannot use it in this condition. So i was wondering if i can buy a seperete tempered glass for that case or not. Please help! as that is my computer i use for my university work, and I cannot use it right now Thanks, muttsang
  20. What do I do if I didn't receive any verification or reset email? Can’t find the verification or reset email? Here are some easy ways to help you find it. 1. Search for the email We send the email from the address "Thermaltake" so you can do a quick search for it in your email search tab. If it’s not located in your inbox, please check your folders. If a spam filter or email rule moved it, you might find it in the Spam, Junk, Trash, Deleted Items, or Archive folders. 2. Are you checking the correct account? If you're looking for a password reset email, make sur
  21. Hello I want to ask Question, i have Poseidon Z RGB BS . before the new firmware released , my keyboard working propely for anything. but after i'm updating my firmware into v2.1.2 now my keyboard always spamming key when pressed Once Time. Ex: S : sssss J : jjjj Num. 8 : 888888 (Sometimes i have to press this key becaue it's not working sometimes) "( : ; )" : that Double Dot sometimes doesn't work , so i need to press it multiple times until work Num Lock : sometimes it doesn't work too so i have to press it many times.
  22. I cannot login using the account I created. On a side note when you select create your account and the only options are Enter/Try Now, that's a little odd, why wouldn't you take your customer to an actual create account screen. Anyways after looking for that option on the front splash page and then attempting to creating a trial account, finally just hitting enter and finally seeing a way to create an actual account I thought I had figured it out. Now, no matter what I do the app will refuse to let me login. I have tried v1 and v2, (your link to download the app on your site downloads the
  23. Hello everyone, I have a Poseidon Z mechanical keyboard and it will frequently output a keystroke multiple times. What I mean is, if I were to hit the T key, for example, exactly one time, it should output a 't', but instead it will output 'tt','ttt','tttt'. This happens for multiple keys. Is there any way to fix this? I tried sending an email to info@thermaltake.com per instructions for the warranty, but I am unsure how long it will take for them to reply. Thanks
  24. Hello, I turn to the community about my Thermaltake Riing 12 RGB Fan TT Premium Fans. After the recent installed assets, I tried to install the software provided by the official website. Except that unfortunately, the software does not run ... I run Windows 10, and I installed the controller in my box. So if you have a solution to my problem, thank you for contacting me as soon as possible Cordially. Ps : You have attached 3 photos of my box with the controller and connections used.
  25. Hey all, I'm wanting to build my first custom WC loop and this seems like a great time to buy since the sale is going on. I have a few questions questions however as I look at what I want to get..... I'm thinking of going soft tubes since it seems a little easier and cheaper for beginners. I really want the new RGB waterblock thermaltake sells but its not included in any of the kits so if I were to buy all the pieces separately I'm looking at: P22-D5 Reservoir/Pump RGB Waterblock Pacific RL240 radiator (I felt like I don't "really" need a 360) Riing Fan 3 pack (I like the newest
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