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Jag007

Premium X1 RGB keyboard Owner's Club

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So after an update the software is recognising the keyboard and is working now, however I cannot change the colours of the backlight on the keyboard itself and the windows key lock doesnt work unless the software is open.

(sorry posted the same thing twice by accident)

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So I Just purchased the x1 rgb. I downloaded the software and installed running on windows 10. I cant get the software to open at all. It will open and go in the tray and then it will disappear when I hover the mouse over it. Any suggestions will be appreciated. 

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Just purchased the keyboard  and yup same here. Software will not open no matter what. The software is such a big part in the choice of purchasing a top end keyboard these days this is very poor for such a company. A fix soon would be great. 

Edited by Jackmaca4
Politeness

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On 5/5/2019 at 7:24 AM, Jackmaca4 said:

Just purchased the keyboard  and yup same here. Software will not open no matter what. The software is such a big part in the choice of purchasing a top end keyboard these days this is very poor for such a company. A fix soon would be great. 

The software isn't needed in my opinion, the lighting keys do a much better job in my opinion. I find the software extremely buggy, it also constantly crashes. I would recommend learning the keyboard shortcuts.

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I agree that the software should work, and yes, it is an expensive keyboard. But the software shouldn't add any value in my opinion, I find the keyboard shortcuts easier to use, if anything less clunky. Also if you own a Razer product, I think you can sync the lighting with it through Synapse.

Hope that helped

-Cynaax

Edited by Cynaax
Capitalization and grammar

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hello, 

I have never been able to open the thermaltake software. ive downloaded it multiple times after uninstalling it. everything seems to go fine until I try and open up the application and it loads for a sec but then never comes up. im stuck with the default rainbow lighting on the keyboard. please help. 

thanks

 

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On 6/8/2019 at 8:28 AM, Rohm1 said:

hello, 

I have never been able to open the thermaltake software. ive downloaded it multiple times after uninstalling it. everything seems to go fine until I try and open up the application and it loads for a sec but then never comes up. im stuck with the default rainbow lighting on the keyboard. please help. 

thanks

 

Try to learn the keyboard shortcuts, the software works, but it's extremely buggy.

EDIT: Here is the pdf file with everything you need to know, shortcuts and all.

https://mgofficial.azureedge.net/pub/media/productattach/db/support/usermanual/_db00e22859d04f2587b3c30384200742.pdf

Have a good one!

Edited by Cynaax
Added something

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heyyy yo what's up I'm just a renegade poseidon z rgb user passing by. I come here since you don't answer anymore in it's respective topic. Modern problems require...

Please just PLEASE make at least an sdk for that keyboard so I can use third party software like aurora or something. I have an outstanding keyboard with amazing lightning but I just can't use any of it's potential because the software is crap. This will probably be ignored but I just find myself very angry with TT making good products but bad software.

Reverse engineer razer synapse or something, I don't know.

 

P.D.: Next time spend the extra pennies and buy razer or corsair. They have sdk and real softwares

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