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Help with TT sync controller (CL-O015-PL00BL-A)

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Gigabyte Aorus Gaming 7

16GB Ram

Thermaltake 360 FLOE AIO

Riing 20 Fans

Thermaltake RGB Plus software version 1.2.3

 

I installed the TT sync controller TT premium edition today and when I load the TT RGB software I got the error code (H_0x_0001). It said the controller could not be found. The fans are spin

Previously I had the controller that came with the Thermaltake 360 FLOE AIO, it worked 100% with the software. I upgraded to the (CL-O015-PL00BL-A) so I could install the Riing 20 fans that I got. 

The SATA cable is plugged in, the cable is plugged into my motherboard on a 5v LED header labled as a VDG header on my motherboard, the fan cables are all plugged in numerically and the PWM cables are installed correctly. 

I uninstalled the software and reinstalled it but it still doesnt work. 

Do I need to switch the VDG header to 12V instead of 5V? 

I tried to be as informative as possible, if i missed anything I will add it or answer any questions. 

 

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Are you sure you have the sync controller. The main point of the sync controller is to sync the Riing ecosystem with your motherboards lighting and not using the TT RGB plus software. 

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Hi, 

The SYNC controller is a hub that connect to the motherboard and going this way you do not use the TT Riing Plus controllers and instead connect to this hub. As Tack mentioned, you cant use the TT software if you want to sync with the motherboard. 

If you have the sync controller, you will adjust the colors and setting with the MB SYNC software that is supported. Also, for fan speed adjustments, dont forget to use the PWM cables that are included with the controller, one for each side. Then with this PWM connected to the MB fan header, you can go into the bios to adjust/setup your fan curve.

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Sorry to hijack this thread but since my problem is related to this controller and gigabyte motherboard, I didnt want to make a new thread when it relates.

CPU AMD Ryzen 7 1800x

Gigabyte AX370-Gaming K7

G.Skill RGB Memory

I currently have 4 Riing Plus 12 fans and one Floe Riing 360 in my build.  Since i have 7 fans that need to be controlled I purchased the TT Sync Controller TT Premium Edition.  I understand that each side of the controller has a PWM plug that gets plugged into a fan header on my mother board.    What has me stumped is the cable marked VDG with a three pin configuration, there is no 3 pin header on the board marked VDG. There are however in two locations a header marked LED_C1 and LED_C2.  At the LED_C1 header there are 4 pins marked from left to right (P1-12V, P2-G, P3-R, P4-B) and at the LED_C2 header its a 5 pin setup marked from left to right (P1-12V, P2-G, P3-R, P4-B, P5-W).  I want to be able to control all of this through the Gigabyte Fusion software.  

Any help is much appreciated and Thanks in advance!

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3 hours ago, cherrybomb22 said:

Sorry to hijack this thread but since my problem is related to this controller and gigabyte motherboard, I didnt want to make a new thread when it relates.

CPU AMD Ryzen 7 1800x

Gigabyte AX370-Gaming K7

G.Skill RGB Memory

I currently have 4 Riing Plus 12 fans and one Floe Riing 360 in my build.  Since i have 7 fans that need to be controlled I purchased the TT Sync Controller TT Premium Edition.  I understand that each side of the controller has a PWM plug that gets plugged into a fan header on my mother board.    What has me stumped is the cable marked VDG with a three pin configuration, there is no 3 pin header on the board marked VDG. There are however in two locations a header marked LED_C1 and LED_C2.  At the LED_C1 header there are 4 pins marked from left to right (P1-12V, P2-G, P3-R, P4-B) and at the LED_C2 header its a 5 pin setup marked from left to right (P1-12V, P2-G, P3-R, P4-B, P5-W).  I want to be able to control all of this through the Gigabyte Fusion software.  

Any help is much appreciated and Thanks in advance!

Just looked at the Gigabyte AX370-Gaming K7 It does not have a addressable header. So unfortunately a TT sync controller is not compatible with that board.

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