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TT CPM

Moderator Thermaltake
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Everything posted by TT CPM

  1. TT CPM
    Hi, Sorry for the inconvenience, I think the AIO is defective, you may contact our customer service for RMA.
  2. TT CPM

    RGB Question

    TT CPM replied to User13's topic in Liquid Cooler

    Hi, Water 3.0 ARGB series AIOs only work with motherboard RGB software or the little controller that comes with the AIO. It can not connect with Corsair's controller.
  3. TT CPM
    Hi, For socket compatibility, yes, Floe Ring RGB 280 AIO can fit it.
  4. TT CPM
    Hi, Water 3.0 series AIOs do not support threadripper CPU. You may consider Floe Riing RGB TR4 AO
  5. TT CPM
    Hi, Here is the link https://www.thermaltakeusa.com/pacific-core-p5-dp-d5-plus.html
  6. TT CPM
    Hi, TT RGB PLUS now is 1.4.2, it should solve the issue. https://www.thermaltake.com/downloads
  7. TT CPM
    Hi, the 8 pure plus fans are all connected to TT sync controller right? If correct, it can not be controlled by RGB plus software once you plug the fans to tt sync controller. TT sync controller is designed for motherboard rgb software.
  8. TT CPM
    Hi, It sounds like a RMA issue, you may contact our customer service.
  9. TT CPM
    Hi, May I know what is the AIO model name?
  10. TT CPM
    Hi, The fans with the AIO can not be controlled by RGB PLUS software, they are not software based fans. You can try GBT's RGB software, just make sure you connect the fans to 5V ARGB header.
  11. TT CPM
    Hi, Fan with Water 3.0 120 ARGB is PWM, TH120 is fixed speed, it depends on if you need a PWM fan.
  12. TT CPM
    Hi, Can you check if the power cable connect properly?
  13. TT CPM
    thank you
  14. TT CPM
    Hi TT RGB PLUS software only supports Thermaltake products, It can not control T-Force memory.
  15. TT CPM
    Thank you.
  16. TT CPM
    It could be a sensor malfunction, you may contact our customer service.
  17. TT CPM
    Hi, The controller in amazon link is designed for LED strip, it can not control the analog RGB fans, we have upgraded all our RGB fans to 9pin software controlled.
  18. TT CPM
    Hi, Thanks for your feedback, I will report it to our team for future update.
  19. TT CPM
    Hi, Could you help to check is the system temp is going up? Or just the LEDs was not working? If the issue is the LED, please msg me your email and contact info, our CSD will contact you soon.
  20. TT CPM
    Hi, Sorry for the inconvenience, our warranty is 2 years.
  21. TT CPM
    Hi, It looks like the LEDs on pump is defective, please msg me your email and contact info.
  22. TT CPM
    Thank you
  23. TT CPM
    Hi, We actually tested the update last week, it worked fine. Our software team will contact Razer today see if they change anything after they sent the update to us.
  24. TT CPM
    Hi, T1000 and C1000 are base on different formula, do not suggest to mix it.
  25. TT CPM
    Hi, LEDs on pump not working? ok, please msg me your contact info.
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