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Found 8 results

  1. So i spend $100+ on the Riing Plus RGB premium edition just to find out the software is a pain to use, no fan curve, no GPU temp and the modes are not drop down menus so you have to cycle through everything to find your favourite ones. But those are luxury options, WHICH I EXPECTED ON A PREMIUM PRODUCT, but it doesn't bother me that much. But every time my PC wake up from sleep, the RGB fans basically reset to their default lighting mode and becomes unresponsive to the software changes. WHAT. To make the software and RGB fans in sync again, you need to close to software and restart it. This step may sounds simple and it is, but it's just shouldn't be there for a premium product and it annoys the crap out of me. I searched the forum saw these posts: basically the admin says: yeah it's not our problem it's the hardware's limitation. LOL and one of the guy even shows the admin a way possibly and easily to implement a 'reboot' into the software and here i am 1 years later on V1.2.2 nothing changed. What A Joke. Anyway, if anyone else want to solve this problem, i solved it by taking the long route of using AHK and windows 10's task scheduler: 1. download AHK and create a AHK script with following in it: Sleep, 3000 Process, Close, TT RGB Plus.exe Sleep, 2000 Run C:\Program Files (x86)\Tt\TT RGB Plus\TT RGB Plus.exe Sleep, 15000 Process, Close, TT RGB Plus.exe 2. open Task Scheduler -> create basic task -> change trigger to "when i log on" -> start a program -> navigate to your AHK script -> Finish. 3. now find your task in the among the list, double click it, go to triggers, delete the existing ones, click new choose at log on for any user, uncheck all box except for first and last, change delay task to 5 seconds, click ok. 4. click new again, this time choose on workstation unlock for any user, and same check box and timer as previous one, click ok. 5. finally in the settings, the last drop down menu should be stop the existing instance. Now to software should automatically reboot after wake/sign in. Those are just the option worked for me, feel free to improvise as the options are pretty simple to understand. Now thermaltake please fix this problem on your software, is not that hard to implement a reboot sequence. Right now my solution is like i'm taking a crap and realise there are no toilet paper, so i have to get up and grab some from the living room and then wipe my but.
  2. And this is not joke. After Win 10 start random time my keyboard and mouse not working... :O I don't know why.. and once i see what happens... after the TT program start my key and mouse is freeze. If the Win start is good, all thing working. I stop and restart the TT program and of course my mouse and key is freeze. xD THIS PROGRAM IS THE BIGGEST S.HT I EVER SEE IN MY LIFE. NO SUPPORT AND PROBLEMS PROBLEMS. I read this topic a while ago and.... hahaha... problems problems problems.... but the developers is not answer for the problems. I buy TT RGB fans just for cool effects and i get this... problems. Finally i no have more "no controller" error and this coming... WHERE IS THE THERMALTAKE SUPPORT???????? AND WHY NOT HELP FOR USERS????????
  3. Good day friends! After installing TT RGB PLUS the computer behaves incorrectly. When you turn on the computer, downloading the TT RGB PLUS software takes a long time, then everything works fine, but after a while the computer automatically restarts. The PC is built on an AMD Ryzen 7 2700 processor. I see that there is a problem in the software, who has encountered this problem in the operation of the software and how to treat it? Thank.
  4. Thomakishima

    TT RGB Plus crash after launch

    I installed the app yesterday. Two hours ago, I launched my PC and after I opened Windows, the Update launcher of TT RGB Plus was open but I have a power cut. So, I relaunched my PC and TT RGB Plus crash anytime now. I uninstalled and re installed the app but nothing can fix this issue. Can you help me ?
  5. Snakebite

    TT RGB Plus causes System to freeze

    Hello, since updating to 1.2.5 yesterday, my PC freezes about 2 minutes after boot. Upon uninstalling the software I encountered no more freezes. I've tried reinstalling 1.2.4 but without success. It still freezes my PC. What I've also noticed: My PC will not turn off after I hit shutdown. My screens go black, but the fans are still running. I have to kill it by holding the power button. Has anyone got any ideas what is causing this? Thanks in advance!
  6. Hi there. Running a Tt Floe Riing Plus Premium 360 AIO. The software when it first boots up is just a black screen and is unresponsive. After a couple of minutes it may work and the lights do their thing. After a while (usually playing a game) tho the lights will stop, and my PC will lock up requiring a hard reset. It is definitely the software causing this issue. Is there a link to a older version of the software (it used to be fine), or just a general fix for this? (I have uninstalled, reinstalled, deleted %appdata% etc). Running on a B450/Ryzen 5 system if this helps.
  7. Flightys

    Software TT RGB Plus

    When i install the TT RGB Plus software i get a error about C++ and say it can not install this version because i have a newer version already installed. It try to install C++ 2015 Redistributable (X86) and i have a C++ 2017 Redistributable (X86) already installed. I click the button for starting the program and it do nothing. If i want to run the RGB plus software, i have to install again, get the error again and when i finish the installation setup the program start. It also remember what i do in program before so it not install over an previous version.
  8. qlooney

    Unable to resize TT RGB Plus

    Hi, This is probably not something new, but I noticed that the TT RGB Plus app window size is very large. I remembered the first time I ran the app (around January 2018) it didn't go outside the screen size. I rarely change my fans settings therefore I haven't paid attention to it before, but today when I opened the app, it was huge and I am unable to resize the window, it just stuck at that large size. Also it does not respond to windows 10 automatic resize when you bumped the app to the edge of the screen to make it fit the screen size. So I had to drag it around to do some settings. Not that it's a big deal or that it effects the setting itself, just thought it would be nice if I can fit the window on my screen so that I can see everything at once. PS: I attached the screenshot of my desktop to show the size of the TT RGB Plus app window size. I spared some tiny spaces on the top and left size of the screen, even then the app window size still goes beyond the right and the bottom border of the screen.
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