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TT DPS G APP for PC removed RGB setting after 3.1.7 update


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5 hours ago, JeffWu said:

Hi sir

Version 3.1.6

Please check the attachment. Thank you!

Tt_DPS_G_App_Ver3.1.6_Global.zip 35.77 MB · 5 downloads

That worked (sort of). On 3.1.6 the RGB tab is back, I am able to log on, and I am able to select 'Zero Fan', which I could not on 3.1.7. With that said, within seconds the app auto updates to 3.1.7 (without even giving me a choice to stop it). Any suggestions?

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Capture.thumb.PNG.0de0c71895a62edf9c3f99f5ed6d51a7.PNGCapture2.thumb.PNG.0b2771bc5e7fb7bb62f183a5597d257f.PNGQuick fix until Thermaltake can reslove everything with a software update.

Reinstall v3.1.6 Download here https://dps.thermaltake.com/en

1.)  Unchecked run at the end of the installation. 
2.)  Rename the ThermaltakeUpdate.exe file to ThermaltakeUpdate1.exe 
3.)  Run the app and it won't be updated to 3.1.7. 
4.)  You should be able to login to your account and control RGB again. 

I'm using this fix and it works. You will get an error message once you reboot Windows from the TT DPS G Software any and every time it loads. Just close the error message box and continue to use the software. The RGB function will work also. This is until Thermaltake fixes all the issues.

Capture.PNG

Capture.PNG

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On 6/2/2019 at 11:15 PM, KronosMarauder said:

Same here on 3.1.7, I have the RGB toughpower 1500w and the RGB tab is now gone and the fan is dark. Also on another note, I cannot login to the app. I enter email and password and 'login', but nothing happens. The software does detect the power supply, and the software is giving me data in real time, so I know its communicating. Please fix ASAP. 

Same here. I can't even login my account even though i put the correct info

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5 hours ago, JeffWu said:

Hi sir

Our R&D team have solved this issue, please try again with this version.

If still have any problem, please contact me, thank you!

Tt_DPS_G_App_Global_Ver3.1.75.zip 35.77 MB · 5 downloads

Nope, sorry didn't work. Same thing, no RGB tab, not able to login and no silent fan option. I reverted back to 3.1.6

 

 

2019-06-11_8-42-14.jpg

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