Hi ƒєαтнєÑвєαÑ,
Sorry to hear the experience you have for a white noise on SHOCK One.
That's not normal for a headset.
All your SHOCK Ones have a soft white noise problem, Please feel free to return for a RMA replacement.
If you don't want the same product back, we can swap another product with the equivalent value.
We will try our best to deliver your most satisfaction.
Sorry for your inconvenience and thanks for your cooperation.