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Hello all,

Level 20 XT

Does anyone else have issue with the USB 3.0 Top Case Ports being extremely tight.  To the point that I'm almost afraid to push some USB sticks all the way in for fear I'm going to damage the port.

If you see the pics, the grabbing tabs on the USB3.0 appear taller (sticking out further) than the USB2.0 but even the USB2.0 are tight and I try to gingerly connect to them as well.

If it is the grabbing tabs and not the clearance between the plastic guides and the frame, can I safely push those back in a bit w/o damaging the ports?

Sorry for the quality, using my cell phone.

 

 

 

 

1902782294_Level20XTUSB3.0.thumb.jpg.3826f96ff0d0dfdea3fb55f0238b1de0.jpg1620125915_Level20XTUSB2USB3.thumb.jpg.89e22592a3a33fc4e36901a15416b016.jpg

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4 hours ago, Sprookets said:

Hello all,

Level 20 XT

Does anyone else have issue with the USB 3.0 Top Case Ports being extremely tight.  To the point that I'm almost afraid to push some USB sticks all the way in for fear I'm going to damage the port.

If you see the pics, the grabbing tabs on the USB3.0 appear taller (sticking out further) than the USB2.0 but even the USB2.0 are tight and I try to gingerly connect to them as well.

If it is the grabbing tabs and not the clearance between the plastic guides and the frame, can I safely push those back in a bit w/o damaging the ports?

Sorry for the quality, using my cell phone.

 

 

 

 

1902782294_Level20XTUSB3.0.thumb.jpg.3826f96ff0d0dfdea3fb55f0238b1de0.jpg1620125915_Level20XTUSB2USB3.thumb.jpg.89e22592a3a33fc4e36901a15416b016.jpg

Mine were tight when I first got the case on launch day. Over time they loosened up. In the end I would not be to worried about it as if anything happens your warranty will cover it and the module is easy to replace.

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On 5/31/2020 at 11:10 PM, Sammywagnz said:

I have a thermal take 20mt and the fans work, lights turn on, but the rgb button does not work. Anyone know the issue?

image.jpg

image.jpg

you gotta connect the cable of the RGB button to the reset header on control board. check the pic below

image.png.2593017711f39c2c6dd87b17bfd872f7.png

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On 6/2/2020 at 5:23 AM, TT James said:

you gotta connect the cable of the RGB button to the reset header on control board. check the pic below

image.png.2593017711f39c2c6dd87b17bfd872f7.png

I actually have it plugged into the reset on the motherboard because I thought that would fix it. I originally had it plugged in there but it didn’t work. I think I have a problem with the wire 

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On 12/31/2019 at 2:05 AM, TT James said:

Hello 

we did try to sync our control board and ASUS X570 series M/B, and it worked! our engineers are still testing right now to see if they could figure out the problem. 

if there is any updates, i will get back to you all.

 

James

Hi, ¿Any solution to this issue?

I'm facing the same problem here. ASUS x570-e M/B with the Level 20 MT ARGB chasis.

The fans lighting works fine with the RGB button, but when changing to M/B Control, only one led turns on. 

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On 6/13/2020 at 3:48 PM, Sammywagnz said:

I actually have it plugged into the reset on the motherboard because I thought that would fix it. I originally had it plugged in there but it didn’t work. I think I have a problem with the wire 

Nvm I’m a dumbass lol

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12 hours ago, Turritopsis said:

Hi, ¿Any solution to this issue?

I'm facing the same problem here. ASUS x570-e M/B with the Level 20 MT ARGB chasis.

The fans lighting works fine with the RGB button, but when changing to M/B Control, only one led turns on. 

No answer yet. I made a warranty friendly cable, work like a charm. Take a look to my post here : 

 

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Hello everyone.

I have one of these cases housing a new build.

Does anyone know - or can point me in the right direction - if it is possible to easily get to the metal grilles in front of the front fans in order to clean off dust, etc.

Right now, the only option I can see is to prise the tempered glass front off.

Thanks.

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On 6/21/2020 at 1:11 PM, Sualdam said:

Hello everyone.

I have one of these cases housing a new build.

Does anyone know - or can point me in the right direction - if it is possible to easily get to the metal grilles in front of the front fans in order to clean off dust, etc.

Right now, the only option I can see is to prise the tempered glass front off.

Thanks.

 

On 4/11/2020 at 8:43 AM, Tack said:

first off let me warn you to use a microfiber cloth on the glass as it can be scratched over time with multiple cleanings. Though its unlikely to happen right away once it does the leds make it very visible 

on the bottom you should be able to put your hand in the gap

 56c8c8831addedb6e649000ed289184e.png

hold the case so you dont pull it off the desk and give it a gentle tug and it should pop off 

all the front panels for the level 20 type cases come off in the same way. Look at the video below at 0:52

 

 

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On 6/16/2020 at 10:56 PM, jujunet said:

No answer yet. I made a warranty friendly cable, work like a charm. Take a look to my post here : 

 

Ok, just for everyone to know, I updated my MB BIOS last week to the version 2204 and the lighting problem is gone. Now al three front fans are illuminated and synced perfectly with ASUS aura.

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